Senior Cloud Infrastructure Engineer (Level 3)

*Why Work Here?*Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap._"The strength of CloudKey_™ _relies on its infrastructure, but at the heart of that is its people, principles and culture."_*CloudKey*™ *Platform*CloudKey™ is the sister company and the Cloud division of Global IP Networks. As a company, Global IP Networks has grown organically every year. Global IP Networks has been listed among the 250 fastest-growing companies in Texas by Inc5000. Characterized by a caring company culture with strong relationships with our clients, Global IP Networks has been growing steadily year after year and is continually looking for more great men and women to further inspire, enrich, and empower our current dynamic workforce for the greater success and prosperity of all employees, clients and community.*Senior Cloud Infrastructure Engineer (Level 3)*CloudKey is our production multi-tenant public cloud platform, already serving customers, and we are actively expanding it. We are *not* deploying workloads on AWS, Azure, or GCP, and we are looking for a senior infrastructure engineer to help us continue building and improving the platform that our customers run their businesses on.This is *not* a role about deploying virtual machines or configuring services and workloads inside an existing cloud. It is about being part of the team that builds and runs the cloud *itself*. If that distinction excites you and reflects the work you have done, we think you will find this opportunity genuinely compelling.*What You’ll Own*You will own deep technical remediation, root cause analysis, and permanent fixes across our multi-tenant cloud environment built on Broadcom VMware Cloud Foundation 5, IBM Spectrum Virtualize, and Zerto.* Tier 3 escalation for complex infrastructure and customer-impacting issues* Troubleshooting interoperability problems between:* ? Broadcom VMware Cloud Foundation 5* ? IBM Spectrum Virtualize / IBM SAN* ? Zerto replication workflows* Hands-on troubleshooting across compute, network, storage, and DR* Root cause analysis and long-term corrective actions for recurring VCF5 issues* Ensuring storage performance, availability, and capacity in a multi-tenant environment* Collaboration with engineering teams to improve VCF5–IBM storage integration, workflows, and automation*What You’ll Improve** VCF5 lifecycle operations affected by storage behavior* Performance bottlenecks, latency issues, and SAN fabric inconsistencies* Monitoring, alerting, runbook creation, and knowledge-base documentation* Storage provisioning workflows within CloudKey* VMware cluster optimization (HA, resource allocation)* API integrations*Required Expertise** 3+ years in cloud, virtualization, or data center infrastructure* 1+ years hands-on with Broadcom VMware vSphere/VCF and NSX* Strong enterprise storage experience (IBM Spectrum Virtualize preferred)* Deep understanding of SAN, IOPS/latency tuning, multipathing, and storage-to-hypervisor interactions* Experience with Zerto replication and failover workflows*Who Thrives Here*The engineers who thrive here are the ones who have always wanted to work on the infrastructure that powers an entire cloud , not just deploy things inside one. If you get excited about what happens below the xibtplm hypervisor layer, enjoy tracing a problem across compute, network, and storage simultaneously, and take pride in building infrastructure that real businesses depend on every day, this is the role you have been looking for.* Engineers who own problems end-to-end and use monitoring tools effectively* Individuals who identify true root causes quickly* People who stay calm during high-impact outages* Systems thinkers who understand cross-stack dependencies* Those who embrace automation/orchestration in an API-driven environment*Direct reports to:* IT Director*Benefits: *Package includes Medical, Dental, Vision, Life, PTO, and 401K etc.Job Type: Full-timePay: From $155,000.00 per yearBenefits:* Dental insurance* Health insurance* Paid time off* Professional development assistance* Vision insuranceExperience:* VMware Cloud Foundation 5: 1 year (Required)* IBM Spectrum Virtualize / IBM SAN: 1 year (Required)* VMware vSphere/VCF and NSX: 1 year (Required)Work Location: Hybrid remote in Plano, TX 75074