Resident Services Coordinator

Job Description PLEASE (COPY AND PASTE) THE LINK BELOW ;https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=7B71D8B3EA226487CC1F59C85F3C9717&fromClientSide=trueAbout Community Corporation of Santa Monica -Community Corp is a mission-driven nonprofit dedicated to restoring, building, and managing affordable housing. Since 1982, we have developed and preserved over 2,000 homes throughout Santa Monica and the Westside.Our work goes beyond housing we strengthen neighborhoods, support thriving communities, and create lasting impact for thousands of residents. By expanding access to affordable housing, we help make our communities more inclusive, sustainable, and supportive for all.Position Overview -The Resident Services Coordinator (RSC) is a full-time role dedicated to supporting and empowering residents within our affordable housing communities. This position is responsible for planning, coordinating, and implementing engaging programs and services that promote resident well-being, housing stability, community engagement, and self-sufficiency.Working as part of a collaborative, multidisciplinary team, the RSC partners with residents, local service providers, Property Management, and Community Corp staff to create meaningful educational, wellness, and community-building opportunities. This is an ideal role for someone who is compassionate, resourceful, community-oriented, and passionate about making a direct impact in people's lives.Compensation and Benefits -Hourly Rate: $21.00 – $28.00We offer a competitive and comprehensive benefits package, including:Medical insuranceDental and vision insurance4 weeks of paid vacation403(b) retirement plan120 hours of sick timePaid holidaysMileage reimbursement9/80 work schedule (every other Friday off!)Essential Position Responsibilities -Welcome new residents and connect them with available community resources, programs, and servicesConduct resident surveys and identify areas of need within the communityProvide referrals and connect residents with local agencies and support servicesBuild and maintain relationships with community organizations and service providersStay informed on available community resources, public assistance programs, and best practicesCollaborate with Property Management to support resident retention and housing stabilityPromote educational, wellness, arts, and community engagement activitiesAdvocate for residents and serve as a liaison between residents, management, and community partnersEncourage resident self-advocacy, empowerment, and self-sufficiencyMaintain accurate and timely records of resident interactions and services providedAssist with tenant meetings, community organizing efforts, and social/recreational eventsCoordinate programming and activities within community rooms, including Community Corp.'s UP-Grade ProgramCreate and distribute outreach materials for upcoming events and activitiesPrepare community rooms and materials for presentations and workshopsMaintain regular onsite office hours and accessible communication with residentsSupport the Resident Services Manager and perform additional duties as assignedSkills -Self-motivated and able to work both independently and collaborativelyCreative, proactive, and community-focusedReliable, organized, and adaptableCompassionate, non-judgmental, and approachable demeanorStrong judgment and decision-making abilitiesExcellent written and verbal communication skillsAbility to build trust and maintain relationships with residents and community partnersComfortable working occasional evenings and weekends based on resident needsExperience working effectively with diverse populationsFlexible and responsive in a fast-paced environmentQualifications -Valid California driver's license and access to an insured vehicleAbility to increase resident engagement and participationWelcoming and professional communication style with diverse communitiesStrong computer skills, including Microsoft Word, Excel, and OutlookBilingual English/Spanish preferredEducation and Experience -Bachelor's degree in Social Work, Education, Sociology, Psychology, or related field preferred; equivalent experience consideredMinimum of 1 year of experience coordinating services in affordable housing or working for a community service provider in a professional capacitySupervisory Responsibilities -May assist with volunteer coordination and oversightPhysical Requirements -Ability to lift up to 25 poundsWork Environment -Assigned to 2–4 Community Corp properties within the Santa Monica service areaPrimarily works onsite from offices located within property community roomsProvided with a laptop computer and mobile phone to support remote and field-based workTravel Requirements -Regular travel within the Community Corp. service area requiredOccasional travel outside the city for trainings and seminarsValid California driver's license, insurance, and acceptable driving record requiredOther Requirements -Background check and driving record review will be conducted.Background Check and Driving Record will be ConductedCommunity Corp. is an Equal Opportunity EmployerCompany DescriptionCommunity Corp. is a Santa Monica-based non-profit organization that restores, builds, and manages affordable housing for working families of modest means. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city. In short, we advance the values that Santa Monica residents share – and enrich our community.We are dedicated to providing exceptional housing opportunities. Our "Tenant Selection Criteria" guides selection and occupancy and are provided to help you understand our process. Our criteria follows required governmental regulations. These regulations may include guidelines from HUD, HCD, TCAC and City of Santa Monica.We work to meet our residents' needs and exceed their expectations when it comes to leasing and maintaining their homes. If you are considering living in a Community Corp. residence, you can rest assured we'll be there for you when you need us. Our entire team strives to conduct ourselves honestly, ethically, and in accordance with Fair Housing principles.We increase and improve Santa Monica's affordable housing stock. Since our inception in 1982, the Housing Restoration and Production Department has managed the rehabilitation and construction of nearly 2,071 affordable homes. We oversee the acquisition of property, develop conceptual proposals, secure financing, and manage construction. In all of our properties, we strive to construct housing that is at the forefront of architectural innovation and environmental sustainability. We preserve historic buildings and construct new housing that is sensitive to the surrounding area's scale and style, working to improve neighborhoods and strengthen communities.Company DescriptionCommunity Corp. is a Santa Monica-based non-profit organization that restores, builds, and manages affordable housing for working families of modest means. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city. In short, we advance the values that Santa Monica residents share – and enrich our community.\r\n\r\nWe are dedicated to providing exceptional housing opportunities. Our "Tenant Selection Criteria" guides selection and occupancy and are provided to help you understand our process. Our criteria follows required governmental regulations. These regulations may include guidelines from HUD, HCD, TCAC and City of Santa Monica.\r\n\r\nWe work to meet our residents' needs and exceed their expectations when it comes to leasing and maintaining their homes. If you are considering living in a Community Corp. residence, you can rest assured we'll be there for you when you need us. Our entire team strives to conduct ourselves honestly, ethically, and in accordance with Fair Housing principles.\r\n\r\nWe increase and improve Santa Monica's affordable housing stock. Since our inception in 1982, the Housing Restoration and Production Department has managed the rehabilitation and construction of nearly 2,071 affordable homes. We oversee the acquisition of property, develop conceptual proposals, secure financing, and manage construction. In all of our properties, we strive to construct housing that is at the forefront of architectural innovation and environmental sustainability. We preserve historic buildings and construct new housing that is sensitive to the surrounding area's scale and style, working to improve neighborhoods and strengthen communities.