It Support Administrator

*Description* Where you can make an impact:Be our internal IT 'go-to' for help desk and desktop support spanning - hardware/software and network troubleshootingBasic knowledge in server computing, networking, phone setup/support, and business applicationsTake ownership of new hire onboarding, from creating accounts to handing over the equipmentEscalate technical issues and coordinates with information technology staff to resolve problems and provide solutionsDevelop and enforce security best-practicesCoordinate with external vendors to get equipment servicedProvide a high degree of professionalism, end-user satisfaction, and willingness to collaborateYour Experience:Excellent customer service skillsmacOS, iOS, and Windows troubleshooting skillsExperience supporting Zoom and Zoom RoomsAbility to handle hardware and software tasks around refreshes and on/off-boards by coordinating with the appropriate teams and hiring managersExperience managing a ticket queue, maintaining SLAs and best practices for proper ticket handlingFamiliarity with creation and updating Help Desk runbooksSomeone who ensures process, policy, and tools provide an excellent end-user experience -- be an advocate for the end-userCan coordinate and run AV eventsProactively manages IT inventory of laptops, accessories, and software licensesExperienced with user management in Jamf, Okta, Google, Active Directory, BetterCloud, and other SaaS appsNice to have:Apple Certified Support ProfessionalOkta Certified ProfessionalJamf Certified TechJira Administrator CertificationJira Service Desk Administrator Certification *Skills* okta, gsuite, macos, jamf, customer service, google suite, gmail, windows, imaging, Technical support, Support *Top Skills Details* okta,gsuite,macos,jamf,customer service,google suite,gmail,windows,imaging,Technical support *Additional Skills & Qualifications* N/A *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of Irvine, CA.*Pay and Benefits*The pay range for this position is $30.00 - $50.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)*Workplace Type*This is a fully onsite position in Irvine,CA.*Application Deadline*This position is anticipated to close on Apr 7, 2026.h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.