Customer Support Associate - E-Commerce Voice Process

Job Title: Customer Support Associate E-Commerce Voice Process Work Location: Work From Home Employment Type: Contractual Process: Domestic BPO Inbound Voice Job Description: We are hiring Customer Support Associates for a domestic E-Commerce inbound voice process. Candidates should have strong Malayalam communication skills along with average English communication skills. Eligibility Freshers and experienced candidates can apply Undergraduate or Graduate in any discipline Age: Up to 30 years Malayalam mandatory with average English Work Schedule Rotational shifts Rotational weekly off 6 working days per week 9-hour login: 8 productive hours + 1-hour break Mandatory WFH System Requirements Personal laptop with Intel i5 processor 8 GB+ RAM Windows 10 or above Broadband connection with 20 Mbps+ speed Government-issued laptop is not eligible Candidate must attend the interview using a laptop Typing Requirement Minimum 25 WPM Minimum 85% accuracy Typing-test result must be shared in PDF format with the candidate's name displayed. Selection Process: HR Round Operations Round Trainer Round.