Fleet Manager
Fleet ManagerThe Fleet Manager is a strategic and client-facing role responsible for driving business development initiatives focused on expanding Spotless Brands' fleet customer base. This role identifies and secures partnerships with fleet customers (e.g., rental car agencies, corporate fleets, delivery operators, and government entities) to maximize volume and revenue opportunities across the company's car wash brands. The Fleet Manager leads the end-to-end sales cycle including prospecting, proposal development, contract negotiation, and onboarding while managing ongoing relationships to ensure high client satisfaction and retention. In addition, this role conducts market and competitor analysis to inform pricing, service offerings, and regional strategies. Success in this role requires a blend of sales acumen, strategic thinking, and operational understanding to deliver value for both fleet partners and Spotless Brands.
Essential Functions (Other Duties as Assigned):
Identify, target, and acquire new fleet business opportunities across multiple industries including rental, delivery, taxi, and government sectors
Develop compelling proposals and customized programs aligned with client needs and company capabilities
Lead negotiations, pricing discussions, and contract execution to secure long-term, high-volume fleet partnerships
Manage and grow relationships with existing fleet clients, serving as the primary point of contact to ensure satisfaction and retention
Analyze market trends, competitor programs, and geographic opportunity zones to guide business development strategy
Partner with operations and marketing teams to align service delivery, promotions, and customer experience for fleet partners
Track pipeline activity, contract performance, and revenue generation; report on KPIs and business outcomes regularly
Represent Spotless Brands at industry events, trade shows, and networking opportunities to promote fleet offerings
Ensure fleet programs are operationally viable, scalable, and aligned with brand and location capabilities
Maintain accurate CRM records, contract documents, and client communications
Other duties as assigned
Education and Experience:
Bachelor's degree in business, marketing, or a related field preferred; equivalent experience considered
Minimum of 5 years of experience in business development, B2B sales, or client relationship management, preferably in automotive services, logistics, or transportation
Proven track record of identifying and closing strategic partnerships or fleet accounts
Experience negotiating contracts and managing commercial terms
Valid driver's license and ability to travel regularly to client sites and Spotless Brands locations
Must be able to successfully pass a background check in accordance with company policies and applicable laws
Knowledge, Skills, and Abilities:
Strong understanding of fleet operations, transportation industry dynamics, and customer expectations
Excellent interpersonal and communication skills, with the ability to influence decision-makers and build trust
Highly organized with strong attention to detail, pipeline management, and follow-through
Analytical and strategic mindset, able to interpret market data and adapt approaches accordingly
Skilled in CRM tools (e.g., Salesforce), Excel, and Microsoft Office Suite
Collaborative spirit and ability to work cross-functionally with internal stakeholders
Physical Requirements:
Prolonged periods of sitting and working at a computer
Ability to travel frequently (50%) within the assigned region for client visits, events, and leadership meetings
Occasional light lifting of marketing materials or supplies may be required