Technical Trainer

Job Position:- Technical Trainer Work Mode:- ONSITE Job Description: The ideal candidate must possess the following: Responsibilities: Plan, design, and develop resources to support enterprise applications. Provide professional development, support, and training of enterprise applications such as the BCPS One Learning Management System, Student Information System, and Scheduling software. Assess and identify application training needs. Assist in the development and implementation of plans, programs, and strategies for training and support. Research and develop training materials and modalities. Provide expertise and training in the inter-connectivity of applications within BCPS One. Develop and update BCPS One support materials including BCPS One Manual documents. Coordinate consistent communication with teachers in the S.T.A.T. program, the Office of Innovative Learning and the Offices of Curriculum and Instruction to provide proactive support. Utilize technology in all its forms: computer-based, video, on demand, software, Websites, e-mail, online learning management systems, computer simulations, streamed discussions, data files, databases, and audio to promote school-based staff understanding of enterprise applications and develop essential skills. Perform other duties as assigned. Required Skills: Knowledge of current and emerging information and educational technologies. Competencies in conducting a telephone, in-person, or online training and support. Demonstration of effective human relations skills. Demonstration of effective problem-solving, questioning, evaluation, organizational, communication, collaboration and time-management skills. Job Type: Contract Schedule: 8 hour shift Ability to commute/relocate: Baltimore, MD 21211: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Technical Training: 5 years (Preferred) Work Location: In person