Contracts Administrator

Position OverviewSeeking a customer-facing Contract Administrator to support contract administration, order management, and customer account activities. This role is focused on customer-facing contract support rather than supply chain or purchasing functions. The ideal candidate will have experience administering contracts, reviewing customer purchase orders, managing order activity, and supporting contract compliance and customer communication.This position is responsible for administering contracts of moderate scope and complexity to ensure fulfillment of contractual obligations, compliance with company policies, and successful customer relationship management.Key ResponsibilitiesContract AdministrationAdminister assigned contracts by reviewing:Customer purchase ordersDelivery schedulesPricingTerms and conditionsContract provisionsSupport contracts issued under:Basic Contract AgreementsLong-Term AgreementsEnsure compliance with company policies and contractual obligationsMonitor contract performance and identify the need for amendments or extensionsDetermine when customer-directed changes are outside the original scope of workProposal & Bid SupportSupport proposal development and bid response activitiesAnalyze:Performance requirementsDelivery schedulesMaterial and labor cost estimatesCoordinate with internal teams to gather proposal inputsPrepare and submit responses to Requests for Proposal (RFPs)Order Management & Customer SupportResponsibilities include:Moderate order entrySchedule changes and updatesCustomer portal managementDemand planning support as part of the Sales & Operations Planning (S&OP) processCustomer communication and account supportPurchase Order and contract review/analysisCustomer & Contract SupportServe as the primary customer point of contact for assigned contractsParticipate in customer meetings and presentationsInvestigate and resolve customer claims or complaintsCoordinate with internal teams regarding:Technical issuesQuality concernsData requirementsBusiness-related issuesCompliance & Process ImprovementSupport export compliance administration activitiesEnsure compliance with:Federal regulationsState regulationsAerospace industry standardsCompany policies and proceduresUtilize lean principles to develop and implement standard work processesMaintain current knowledge of contract management best practices and industry standardsRequired QualificationsBachelor's degree in Business Administration or related field preferredContract management certification preferred:NCMAIACCMMinimum 2+ years of experience in:Contract administrationCustomer-facing contract supportOrder managementCommercial contract coordinationExperience reviewing and managing customer contracts and purchase ordersStrong understanding of:Contract administration principlesCommercial contractingExport control regulationsGovernment contracting (if applicable)Preferred SkillsCustomer-facing communication and relationship management experienceExperience with:Order managementS&OP supportPortal managementDemand planningStrong analytical and problem-solving abilitiesAbility to negotiate pricing, terms, and delivery schedulesAbility to interpret moderately complex contract language and policiesStrong organizational skills and attention to detailAbility to manage multiple priorities in a fast-paced environmentProficiency with Microsoft Office and ERP/customer systemsAdditional InformationThis role is focused on customer-facing contract administration rather than supply chain or purchasing functionsCandidates with commercial contract administration experience are strongly preferred over procurement-focused backgroundsAerospace or manufacturing industry experience is a plusNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.