Oxford Suites Jantzen - Sales Coordinator

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.What We OfferCompetitive pay and performance-based incentivesMedical, dental, and vision coverage for peace of mind401(k) with profit sharing to invest in your futureGenerous paid time off so you can rechargeExclusive discounts at our properties—because you deserve great getaways, too!Ongoing training, leadership development, and career growth opportunitiesReady to be part of something exceptional? Apply today and let’s create memorable guest experiences together!POSITION SUMMARY: The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.Administration & Sales Support (60%): Respond promptly to inquiries from prospective clients, providing information about the hotel’s facilities, services, and ratesAssist in preparing sales proposals, and contractsCoordinate sales appointments and meetings with clientsMaintain ongoing communication with clients, addressing questions and providing necessary assistanceEnsure a high level of customer service by addressing client needs and resolving issues promptly and professionallyTrack corporate account usages, keep accurate history of group pick-up and adjust room blocksUse sales tracking software to record leads, sales activities, and client informationOccasionally make off-site sales callsProactive prospecting of sales segments to keep pipeline fullOccasional assistance at tradeshows and other industry events promoting the hotelPerform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.Event Coordination (25%):Assist in planning and coordinating events, meetings, and conferences held at the hotel.Create room blocks and reservations for incoming groups or clients.Collaborate with Maintenance, Food & beverage, Front Desk and Housekeeping to ensure successful event execution.Prepare, review, and distribute function sheets, ensuring changes are up-to-date and payments are secured.Post charges for functions and maintain accurate history of group pick-up and room block adjustments.Guest Relations (15%): Interact with guests and prospects to establish strong rapport, identify issues, and resolve problems.Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.Other (10%): Maintain organized work areas while adhering to sanitation and cleanliness standards.Assist hotel front desk staff Adhere to attendance policies and maintain regular availability for scheduled shiftsMay participate in the drivers program or other hotel-related duties as assignedAdditional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.Core Skills & ValuesAutonomous, Self-Directed – Internally motivatedCompany Character – Supports company vision and valuesCustomer Service – Understands and meets the needs of customersDetail Orientation – Is accurate with details and numbersInterpersonal Communication – Relates well to peopleProfessional Appearance - Presents a professional and polished lookResults Focused – Consistently delivers resultsSales, Persuasion, Influence – Establishes rapport and trustEducation & Experience High School Diploma or GED preferred Associate or Bachelor’s degree preferred 1 year administrative experience preferred Experience with Microsoft Office products Hospitality experience preferred Job Requirements Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Reliable and consistent attendance Physical Requirements Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to list 30 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside in a variety of weather conditions Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.All offers are contingent on pre-employment screening.