Quality Engineer

What You'll DoManage customer complaints and returns; Manage the company's non-conformance databases.Lead problem solving activities utilizing industry standard methodologies: 8D’s, 5 why’s, 3x5, Ishikawa fish bone diagrams.Work with Sales and Supply Chain staff on customer returns and vendor issuesDirect or inform technical and administrative workers engaged in quality assurance activities.Perform initial analysis and testing on customer returns/suspect parts and disposition accordingly. Work with Production, Manufacturing, and Engineering personnel on RCCAComplete FAI reports per AS9102 for submittal to customerConduct Process audits and participate in the Layered Process Audit program. Plan and conduct AS9100 Internal Audits as part of the audit team.Document data obtained during all quality assurance activities, consistent with company policies and procedures. Experience with APQP and PPAP process (Process Flow, PFMEA & Control Plan)With input from Engineering, plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality of the assigned product or component. Develop Incoming Inspection requirementsPerform quality engineering reviews of design documentation for compliance with stated requirements, assist with maintaining customer-specific requirements, Supplier quality manuals, and company quality records.Apply statistical process control (SPC) methods and other Quality tools for analyzing data to evaluate the current process and process changes.Participate in Production and Vendor MRB activitiesDevelop new approaches to solve problems identified during quality assurance activities. Develop procedures and work instructions as neededCommunicate significant issues or developments identified during quality assurance activities and provide recommended process improvements to management.Prepare reports to communicate involvement and results of quality assurance activities and present technical and program information to team members and management.Maintain a working knowledge of government and industry quality assurance codes and standards.Manage multiple demands (Internal and External) while demonstrating good attention to detail, schedules, and deliverablesWhat You'll BringRequires a bachelor’s degree in engineering, business, or other technical fieldTwo-year minimum experience in a manufacturing environment as a Quality Engineer.Hands-on experience applying quality principles.Quality certification (ex: CQT, CCT, CQE, or CRE) is a plus.1-2 years’ experience with AS9100 or IATF16949What We ValueDemonstrated proficiency in electronic engineering principles is a plusSuccessful completion of formal coursework involving statistical analysis.A demonstrated ability to perform in a fast-paced, changing, and demanding environment.An excellent command of the English language, both written and oralDemonstrated skills in facilitating cross-functional meetings, managing teams, and working effectively across all functions.Proficient with MS Office programs- Excel, Powerpoint, Word, Visio