Patient Service Coordinator - Urology

Hartford Healthcare - 5 Dayton Road - Responsibilities: Warmly greets and registers arriving patients.; Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.; Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.; Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.; Collects co-payments and office charges as needed and explains office payment billing policies to patients.