Administrative Assistant - HR / Operations Support

Administrative Assistant American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, is seeking a detail-oriented Administrative Assistant to support our Laurel, MD office. With over 7,000 team members and more than 45 years of experience, ARS delivers trusted home comfort solutions nationwide.This role provides critical administrative support to both the HR Manager and Installation Department, helping ensure smooth daily operations, accurate documentation, and strong internal coordination.What We OfferInsurance available after 31 days (low-cost plans available)Dental and vision insuranceHealth Savings Account (HSA) or Flexible Spending Account (FSA)401(k) with company matchPaid time off + paid holidaysCompany-paid life insuranceWeekly direct depositWhat You'll DoProvide administrative support to office leadership, HR, and Installation teamsProcess and validate HVAC and plumbing installation paperwork for accuracy and completionAssist with HVAC Installation and Plumbing commission tracking and documentationAnswer phones and communicate with customers, vendors, and internal teams professionallyPrepare and manage new hire packets and assist with onboarding coordinationMaintain organized filing systems (digital and physical) for employee and job recordsManage office equipment and inventory, including phones and tablets for field staffAssist with scheduling, reporting, and general office coordinationSupport data entry, document preparation, and internal communicationsMaintain confidentiality while handling sensitive employee and operational informationWhat You NeedHigh school diploma or GED required; additional administrative training or education preferredPrevious administrative or office support experience (HVAC or service industry a plus)Strong organizational skills and attention to detailAbility to manage multiple priorities and meet deadlinesExcellent communication and customer service skillsProficiency in Microsoft Office (Word, Excel, Outlook)Ability to handle confidential information with professionalismTeam-oriented mindset with a willingness to support multiple departmentsThis posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.