Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton, MA

We are delighted to announce a fantastic opportunity at the Courtyard by Marriott hotel located in Littleton, MA! We are currently searching for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Agent. Hurry and join our exceptional team at the Courtyard by Marriott as a Front Desk Agent! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!Pay: $18-$20 Per HourSchedule: Must have Weekend Availability- flexibility is schedule - Mornings and Evening shifts openJob Type: Part-Time & Full-Time Positions OpenResponsibilities:Maintain a warm, welcoming and professional demeanor while interacting with all guestsCheck guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recordedAnswer the phone in a professional & helpful mannerFollow procedures on posting charges and settling guest accountsEffectively address and resolve guest problems to increase guest satisfactionBe knowledgeable of emergency procedures and Hotel policiesPractice punctuality for scheduled shiftsKeywords: Hotel, Hospitality, customer service, receptionist, administrativeRequirementsPrior front desk experience in a hotel setting preferredMultitasking skills and ability to work in a fast-paced environmentReliabilityMust be 18 years old or older Marriott experience is a plus Open availability, including weekendsProficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plusStrong communication skillsBenefitsDailyPay - Get Paid Any Day!Brand Hotel Room DiscountsCompany Wide Hotel Room Discount ProgramReferral Bonus IncentiveRetention Bonus IncentiveAnnual Review ProgramExtensive Room for GrowthPaid Training401K Matching