Bilingual Employee Relations Sr Advisor

Bilingual Employee Relations Sr Advisor Location: Sussex, Wisconsin. Job Category: Human Resources. Business Unit (brand): Quad. Date posted: 05/26/2026. Job ID: 40709. As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data‐driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best— for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Key Initiatives Employee Relations: managing and leading initiatives at various organizational levels to increase engagement and retention, navigating complex issues, providing consulting and coaching on company rules, procedures and compliance. Talent: responding to Talent Management program questions, consulting on performance reviews and intercultural development plans, coaching managers and employees. Engagement & Culture: coaching managers to promote positive engagement, morale building, advising on Quad's values and encouraging team discussions. Learning & Development: working with managers and employees to improve leadership, communication and change‐management skills, supporting navigation of development programs. Diversity, Equity & Inclusion: driving DEI awareness, facilitating difficult conversations, modeling inclusive behavior. Policy & Compliance: guiding employees and leaders on policies, handling complaints and investigations, managing disciplinary or legal actions, resolving workplace conflict fairly and consistently. Key Responsibilities Consult and advise management on complex/high‐visibility employee relations issues, using training and company programs. Manage and lead ER initiatives to increase engagement and retention. Guide employees and leaders on policies and procedures ensuring compliance and fair treatment. Respond to Talent Management program questions, guide leaders on training and development opportunities. Consult on performance, talent, succession and development plans using the in‐house resources. Conduct coaching discussions for managers and employees. Advise on promoting engagement, morale, interpreting engagement scores, aligning with Quad culture and Values wheel. Conduct employee interviews to understand concerns. Develop action plans with Field HRBP to motivate and build morale, strengthening relationships. Meet employees on complaints, assist with solutioning. Conduct complex investigations on discrimination, harassment or DEI issues. Analyze trends and metrics, present ideas and recommendations for training or policies. Carry out thorough investigations, partner with leaders and counsel for corrective action. Maintain knowledge of legal requirements and reduce regulatory risk. Provide performance and disciplinary guidance to managers and leaders. Improve work relationships, promote engagement and retention. Identify training and development needs. Interpret HR policy for complex ER issues. Support RIFs, terminations, plant closures, prepare exit packages, communicate with affected employees. Serve as point of escalation for complex ER or policy issues. Job Requirements Education Bachelor's degree in Human Resources or related field, or equivalent experience. Education and/or experience may be substituted on an equivalent basis. Experience 10+ years employee relations experience preferred. Bilingual Spanish strongly preferred. Knowledge, Skills & Abilities Resolve conflict and find solutions, conduct complex investigations. Run reports, analyze data and act upon it. Listen to employees and leaders, counsel, advise, assist toward resolution. Anticipate trends, react proactively to avoid conflict. Organize, plan and lead projects to completion. Communicate effectively at all levels, tailor message appropriately. Adapt to business needs. Strong business acumen. Think analytically, break down undefined problems, devise logical solutions. Identify resources, develop plans to deliver results. Problem‐solving to implement innovative plans for employee welfare. We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug‐Free Workplace. #J-18808-Ljbffr