Airport Operations Regional Manager (On-site)

Who We AreFounded in 1974, and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic Airways operates a fleet of 240+ Embraer 170/175 aircraft and offers scheduled passenger service with 1,000 daily flights to 80+ cities across the U.S., Canada, the Caribbean and Central America. Republic offers fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. Together, we provide our passengers with a smooth flying experience.Job DescriptionPOSITION PURPOSEOversees the operational activities for assigned area, including developing business relationships with codeshare partners, enforcing policies and procedures, managing delay investigation and dispute process, and performing Regional Shared audits.Essential DutiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Manage Flight Delay Investigation for assigned region including delay cause assignment, dispute and resolution process.Provides training on Company procedures and ensures mainline partners and their business partners follow Republic Airways procedures for aircraft handling.Ensures compliance with all Code of Federal Regulations (CFR) that pertain to the function.Develop business relationships, as well as provide leadership and technical support to Mainline Partners and airport authorities.Regularly attend and participate in Partner Airport Ops Meetings, Functions and Tabletop Exercises to represent the company’s interests.Actively execute and report on company aircraft damage, company property damage, long tarmac delays, security events, and customer/personnel injury and irregularity event investigations.Actively support and participate in all company and airport-related Emergency Response Programs and exercises.Monitor performance, coordinate and communicate potential operational irregularities to affected departments.Conduct periodic airport site visits with Airport Operations Partners in assigned region.Maintain compliance with regulatory agencies and conduct in-depth compliance audits. Records tracks and assigns risk to compliance failures. Conducts risk-based audits and observations of mainline partner stations as part of Company ground operations oversight.Ensure corrective actions are acceptable and implemented.Provide support to all internal operational departments.Communicate all mainline partner’s changes to policies, procedures, and personnel to the appropriate internal departments.Assist with TSA and FAA inspections and implementation of corrective actions.Perform other duties as assigned.Required Knowledge, Skills, And AbilitiesThe requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job. EDUCATION And/or EXPERIENCE.High school diploma or general education degree (GED). Requires 3 years of experience in an airline industry or customer service role.PREFERRED EDUCATION And/or EXPERIENCEPrefer at least 5 years of experience in the airline industry or customer service role. Previous supervisory experience.Microsoft Office Suite Language SkillsAble to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and governmental regulations. Able to write routine reports and correspondence. Able to speak effectively before groups of customers or employees of the organization.REASONING/PROBLEM-SOLVING ABILITYAble to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to deal with problems involving several concrete variables in standardized situations.DECISION MAKINGMakes day-to-day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions tend to be short-term and usually moderate cost.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.Ability to lift up to 25 pounds.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.The work environment is a busy airport terminal and ramp.Travel RequirementsAble to travel up to 20% of the time, including overnight stays.EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONSAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Salary range: $67,000 – $75,000Pay is based on various factors, including qualifications, experience, and location.Maintenance HiringAs one of the nation’s largest regional carriers, we operate the world’s largest dedicated fleet of more than 200 Embraer 170/175s. Join a team that is recognized for its safety culture and has been awarded the FAA’s Diamond Award of Excellence. You will receive paid, hands-on training including a 10-hour OSHA Certification. We offer great opportunities to work tip-to-tail on our modern jets; your technical talents will take you places at Republic Airways.Republic is the perfect place to start or continue your career as an Aviation Maintenance Technician. Our world-class aircraft rely on a world-class team of Aircraft Maintenance Technicians and all of our Associates to operate safely, efficiently, and reliably.Quality of LifeFamily EnvironmentWe don’t use the word “family” lightly. At Republic, we care for one another not just professionally, but personally. We don’t know any other way.We’re All in This TogetherWe say that our best asset is our people, and that is because no matter what role you play, each of us has an impact in getting our planes safely to and from their destinations.TrainingRepublic provides mentorship and a team environment in a field that is exciting and growing.Opportunities to AdvanceWe offer professional and personal growth opportunities, supporting our Associates in their journey and encouraging them to be their best.Diversity“We seek to become stronger from our diversity” is a powerful element of our Culture Statement. We are stronger because of the value we place on the uniqueness of each Associate. We seek to recognize the dignity and potential of each member of our Republic Airways family.Community ServiceOur Corporate and Community Responsibility Department is dedicated to providing Republic Airways Associates with the resources and support to serve each other, our communities and the causes that align with the Company’s Vision, Mission and Guiding Principles.