Senior Insurance Collections Specialist - Revenue Cycle Management

Why USA Clinics Group?Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we've grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.We're building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we're even more excited about what's ahead, and the team we're building to get there. We look forward to meeting you!Why You'll Love Working with us:🚀 Rapid career advancement          💼 Competitive compensation package🤝 Positive, team-oriented environment  🏥 Work with cutting-ed technology🌟 Make a real impact on patients' lives  📈 Join a fast-growing, mission-driven companyJob Summary:We are seeking a detail-oriented and analytical Senior Insurance Collections Specialist with strong expertise in revenue cycle processes. The ideal candidate will have hands-on experience in payment posting, denial management, and identifying trends in insurance reimbursements. This role requires a proactive mindset with a focus on process improvement and leveraging automation, including AI-driven solutions.Position Details:Location: Northbrook, IL Schedule: Full-Time, Monday-Friday (onsite)Bilingual: (English & Spanish) PreferredCompensation: $24-$28hr based on experience and qualificationsKey Responsibilities:Perform accurate and timely payment posting for all payer types (insurance, patient, and third-party)Manage Accounts Receivable (A/R) follow-ups to ensure timely collections and resolution of outstanding balancesAnalyze and resolve claim denials, including root cause identification and corrective actionsIdentify denial patterns and payer trends, and recommend process improvements to reduce recurring issuesWork closely with billing, coding, and payer teams to ensure proper claim submission and reimbursementMonitor aging reports and prioritize accounts for follow-upMaintain compliance with payer guidelines and internal policiesDocument actions taken on accounts clearly and accurately in the systemCollaborate with cross-functional teams to improve overall revenue cycle performanceProactively identify opportunities to streamline workflows and implement automation, including AI-based tools for denial prediction, posting accuracy, and trend analysisRequirementsRequired Skills & Qualifications:Strong understanding of Accounts Receivable (A/R) processes in healthcare revenue cycleHands-on experience with payment posting and reconciliationIn-depth knowledge of denials management and resolution strategiesAbility to analyze payer behavior and identify trends in insurance reimbursementsFamiliarity with EOBs, ERAs, CPT/ICD codes, and insurance guidelinesStrong analytical and problem-solving skillsExperience with healthcare billing systems and EHR/RCM platformsProficiency in Excel and reporting toolsPreferred Qualifications:Experience in automation initiatives or AI-based tools within revenue cycle managementKnowledge of process improvement methodologies (Lean, Six Sigma, etc.)Certification in medical billing/coding (e.g., CPC, CCS) is a plusKey Competencies:Attention to detailAnalytical thinkingProcess improvement mindsetStrong communication skillsAdaptability to new technologiesBenefits Health insurance (medical, dental, vision) Retirement Plan Paid time off (PTO) (vacation, sick)INDM2