Campus IT User Support Manager

The University of Texas at Austin seeks an IT Manager for User Support Services in the College of Natural Sciences. This role leads a team delivering desktop and student technician support, aligning with CNS and UT IT operations to improve service quality. You will supervise 3 Senior Desktop Specialists, 1 Desktop Specialist, and 5–6 student technicians, and report on ticket activity and trends to the Assistant Director of IT Operations. #J-18808-Ljbffr