Technician

DescriptionPurposeIndependently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.Responsibilities- Performs diagnostics and repairs on John Deere equipment and technology- Mentors Service Technician Trainees and Service Technicians- Conducts or supports customer clinics- Accountable for billable time and assigned work orders- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information- May participate in Service EDUCATE Training programs required for the development of skills and knowledge- Operates and maintains vehicles, tools and equipment required to perform job responsibilities- Maintains a clean work area and performs work in a neat and orderly fashion- Follows all safety rules and regulations in performing work assignments- Maintains current knowledge of John Deere and competitive productsExperience, Education, Skills and Knowledge- Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred- Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty- Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment- Experience operating tools and equipment for diagnostic purposes- Experience with basic computer functions; experience using Service ADVISORTM or other computer based diagnostic repair tools preferred- Experience working cooperatively in a team environment- Experience communicating effectively verbally and in writing- Must have an adequate toolset to perform job responsibilities- Ability to lift at least 75 lbs repeatedly- High School Diploma, GED, or equivalent experience required; Associates degree preferred- Valid driver's license required; CDL (Commercial Driver's License) preferredAg-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.Ag Pro Companies is a Drug Free Workplace and Equal Opportunity EmployerAll positions require pre-employment screening.Must be authorized to work in the United States.