Director, Product Management - Cardiovascular, Metabolic, Endocrinology & Wellness Clinical Fra[...]
Job Description
The Director, Product Management will help establish the vision and profitable growth strategy for the Cardiovascular segment of the Cardiometabolic, Endocrinology & Wellness Clinical Franchise including new solution development and life cycle management. S/He advocates and prioritizes business cases to the GM of the Clinical Franchise and wins support to execute strategies through Marketing and the value-delivery organization. The Director will engage with key internal business partners including Commercial, Operations, Regions, IT, Medical Affairs, Research & Development, Billing, Marketing, Commercial, Government Affairs, Legal, Compliance and Process Excellence.
Responsibilities
Establish vision and profitable growth strategy (organic and acquired) for Clinical Franchise segment
Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth
Develop Annual Operating Plan (AOP) in concert with Value Delivery partners
Execute effective life‑cycle management across the segment through robust cross‑functional team management
Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
Manage, track and understand performance metrics including:
Revenue – test volume, reimbursement
Profitability – cost of testing, other relevant costs, investments
Conduct market, competitive, and customer research to gain insights, identify needs, market trends, and gaps in Quest’s product offering
Partner with Marketing organization on product/solution marketing strategy
Generate customer insights to define customer/market segment requirements to set product/portfolio solution, priority setting, risk management
Define requirements for partnerships, alliances, ventures for assigned segment and evaluate/manage the relationships
Develop and drive strategic direction for Specialty Sales Team
Assure the voice of customer is brought into the in‑line and product/solution creation process
Understand continuum of care requirements and gaps to drive market needs
Lead a team of 2 (a Product Manager and Product Specialist)
Key Accountabilities
Achieve revenue, volume and margin targets in AOP
Successful and timely cross‑functional development and market introduction of new / improved offerings (test, reporting, service)
Development of 3‑year Strategic Plan
Development of AOP
Manage discretionary spend
Qualifications
7+ years’ relevant experience in healthcare with at least 3 years in marketing & product management
Previous P&L management experience preferred
Talent assessment, selection, development, employee retention, employee engagement
Executive presence, composure, KOL relationships
Leading change, change management, flexibility
Negotiations skills
Solid business acumen
Collaboration
Ability to work in matrix organization
Ability to influence others
Requires bachelor’s degree in life sciences, business, marketing and/or product management; Advance degree/MBA preferred
Up to 25% business travel required
Excellent project leadership skills to ensure execution
About The Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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