Thrift Store Manager

Summary: Myrover-Reese Fellowship Homes Thrift Store is looking for a Store Manager to oversee our Store Operation as established by our policies and procedures. The successful candidate will be able to manage staff, multi-task, ensure excellent customer service, understand retail environment, and find ways to grow revenue and manage expenses. Duties and Responsibilities: Oversee the daily operations of the store, including sales, customer service, and inventory management. Develop and implement strategies to drive sales and achieve store targets. Train and supervise store staff to ensure excellent customer service and product knowledge. Create work schedules and assign tasks to staff members. Monitor and maintain stock levels to meet customer demand. Handle customer complaints and resolve issues in a timely manner. Maintain a clean and organized store environment. Collaborate with the thrift store committee to implement promotional activities and attract customers. Work with board of directors thrift committee to develop policies and procedures for the store Track sales and recommend floor and price adjustments. Manage and grow volunteers. Ensure staff understands and carries out all policies and procedures. Requirements: Previous experience in a retail management role is preferred. Strong administrative skills, including proficiency in math and organizational abilities. Knowledge of market trends and customer preferences. Excellent phone etiquette and communication skills. Effective time management skills to prioritize tasks and meet deadlines. Ability to work well under pressure in a fast-paced environment. Strong problem-solving skills and attention to detail. Cash handling experience. Able to push, pull, lift up to 50lbs. and stand for 6 to 8 hours per day. Excellent customer relationship skills. Excellent people manager and motivator. Delegates responsibilities effectively. Sound understanding of marketing principles. About Us: Since 1961 Myrover-Reese Fellowship Homes has provided a safe and supportive living environment for men and women seeking recovery from substance use. The majority of the clients we serve are uninsured and homeless with no other access to treatment. We are a 501(c)(3) that provides a home for up to 38 men and women through our 3 facilities on two campuses. We partner with many community agencies to provide the resources necessary for our residents to recover in every area of their life. We also operate a thrift store to help fund our operations. Our thrift store provides the funds to make our work possible. Every additional dollar of profit allows more people in our community to receive the help that they critically need. Many of our residents come to the thrift store each week to volunteer. The thrift store manager is an important part of Myrover-Reese accomplishing its mission of helping those in need, by maximizing funding for our program and helping our residents to learn retail job skills. Note: This job description is not intended to be all-inclusive. The store manager may be required to perform other related duties as assigned. Job Type: Full-time Pay: $12.00 - $15.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Work Location: In person