Food & Beverage Director

Food & Beverage Director - Middlesex County (NJ) Sports ComplexLOCATION: Middlesex, NJDEPARTMENT: FOOD & BEVERAGEREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY: Middlesex County (NJ) Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Middlesex, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Middlesex County (NJ) Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Food & Beverage Director is responsible for concessions and catering operations, inventory management, product ordering, training and developing Team Members, budget management, and achieving margin KPI's. This position is responsible for delivering an exceptional food and beverage experience for all park guests and is an essential leadership role on our Team.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Develop an annual Food & Beverage strategic plan that includes budget, margin, menu mix, customer experience expectations, and KPI'sSuccessfully direct all aspects of the complex's food and beverage operations and strategyProvide strategic quality control for all product inventory management processesProvide strategic direction and input in all food & beverage marketing initiatives that focus on driving salesProvide strategic oversight in all Concessions Team Member training processesEffectively train and develop all alcoholic beverage serversActively monitor food and alcohol product costs relating to menu pricing, margin KPI's, and product salesDevelop and maintain bar menus that help achieve budget and plan KPI's while enhancing the guest experience at the parkUse stakeholder feedback to identify operational/service trends and implement strategic initiatives that improve the client/customer experienceConsistently execute quality control checks for Guest 1st service standards, product quality, transaction times, menu accuracy, and health inspection complianceEffectively collaborate with all applicable departments to maximize sales, ensure operational alignment, provide applicable support, retain clients, and continuously improve the guest experienceServe on the facility's leadership teamServe as the Manager on Duty (MOD) when scheduledAdditional duties as assigned by the General ManagerTHE IDEAL CANDIDATE HAS:Proven success of effective management strategy and performance in a high-volume concessions, bar, and catering environmentExcellent knowledge of food cost, pricing, and profit margin food & beverage analysisExtensive management, training, and Team Member development experienceExperience and success in customer service, leadership, and concessions/bar/catering executionAction-oriented personality with a 'get it done' attitude and proficiency for efficiencyProven ability to evaluate team member performance based on established KPI'sMINIMUM QUALIFICATIONS:Must be at least 21 years old5-7 years of food & beverage management experience (including bar operations and catering)3-5 years of food & beverage budget management experienceServSafe Alcohol and Manager Certifications are required (can be obtained within 90 days)TIPS Certification is required (can be obtained within 90 days)Requires strong communication skills, both verbal and writtenMust have strong leadership skillsMust be detail-oriented and have outstanding organizational skillsAbility to maintain focus in a high-volume, fast paced environmentMust be able to work under pressure and be decisiveAbility to motivate Team MembersAbility to prioritize a high volume of tasksMust be able to work well in a team settingMust have strong mathematical skillsMust be able to work extensive hours including nights, weekends, and holidays as neededProficient in Microsoft Word, Outlook, and ExcelWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 50 pounds waist highMay be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and pushWill be required to operate a computerFacility has intermittent noise