Director, Learning and Development

Overview As Director of Learning and Development at SS&C, you drive performance-focused training that aligns with business goals. You collaborate with cross-functional leaders to identify learning needs, design scalable programs, and measure impact. You’ll lead the creation of engaging, tech-enabled learning experiences and mentor teams to foster a culture of continuous development. This role sits at the intersection of business outcomes and people growth, leveraging AI and modern tools to scale learning across enterprise-wide functions. Compensation / Benefitsmedical, dental, and vision coverage401(k) plan with company matchpaid time off, holidays, and parental leaveprofessional development reimbursement opportunity ResponsibilitiesPartner with leaders across Sales, Client Service, Operations, Technology and others to identify current and future learning needs using performance data and prioritiesDesign and implement learning strategies to improve employee performance, productivity, and client experienceDevelop comprehensive training plans aligned with organizational goals for technical, professional, and business competenciesCollaborate with SMEs to document processes and translate them into scalable learning solutionsDesign, deliver and coach training on technical applications, client management, sales enablement, leadership and professional developmentFacilitate instructor-led, virtual, blended, and self-paced learning experiences including workshops and simulationsCreate and maintain high-quality learning resources (eLearning, ILT, videos, job aids, playbooks) using modern instructional designMonitor training effectiveness via feedback, assessments, metrics, and business impact; refine programs based on dataLeverage AI and emerging tech to enhance content and analyze learning outcomesStay current on adult learning trends and instructional technologies; manage LMS administration, reporting and analyticsMentor employees and collaborate with L&D colleagues and cross-functional partnersFoster a culture of continuous learning and development Key requirements8+ years in Learning & Development or related fieldsProven success designing, developing, and delivering learning programs with measurable resultsExperience supporting Sales, Client Service, Operations, Technology or Financial ServicesExperience delivering technical systems, business process, leadership and client-facing enablement trainingCoaching certification or demonstrated coaching experienceStrong instructional design for ILT, virtual, blended and digital learningExperience with Articulate 360, Camtasia, and VyondExperience using AI tools to enhance content, personalization and analyticsExcellent facilitation, communication, presentation and stakeholder managementStrong project management, organizational and time management abilitiesProficiency with MS Office and LMS; strong analytical and problem-solving skillsFinancial services experience ( Hedge Funds, Private Markets, Investor Services, Asset Management ) preferredBachelor's degree and/or relevant professional certificationsFacilitation and presentation excellenceStakeholder managementStrategic thinking and collaborationArticulate 360CamtasiaVyond