Retail Sales Agent

Omni Mount Washington Resort & SpaAs grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long. Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match. Overview:The position is responsible for the purchasing, replenishing and stocking of merchandise, and maintaining of visual displays. Responsibilities:• Responsible for the handling of money, i.e., the opening of closing of the shop. • Knowledge of P.O.S. system, shipping, transfer forms and hard checks. • Must be able to stand for long periods of time, have exceptional customer service skills and sales ability. • Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc. • Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop. • All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day. • All emptied boxes of merchandise should be broken down and taken to the trash on daily basis. • Maintaining a clean, neat and dust free shop and work area on a daily basis. • All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis. • Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise. • Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children. Qualifications:• Previous retail experience preferred • GED or high school equivalent is preferred • Must be able to move up to 25 lbs., occasionally extend arms and hands, seize, grasp, and turn objects with hands. • Ability to stand for long periods of time Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.