Retail Operations Manager (Los Angeles)

About Us Sockerbit is a fast-growing premium confectionery brand bringing high-quality Swedish candy to customers across the U.S. With a rapidly expanding retail footprint and presence in major national accounts, we’re building a brand that combines quality, creativity, and a best-in-class customer experience. The Role We’re looking for a Retail Operations Manager to lead and scale operations across all Sockerbit retail locations. This person will be responsible for driving sales, ensuring operational consistency, and delivering an exceptional in-store experience across every store. This is a hands-on leadership role for someone who thrives in a fast-paced, high-growth environment and knows how to turn retail stores into high-performing assets. What You’ll Do Own performance across all retail locations, including sales, labor, and profitability Analyze store KPIs and take action to improve results Ensure consistent execution of store operations, processes, and standards Lead, coach, and develop store managers and retail teams Oversee hiring, onboarding, and training across locations Maintain high standards for merchandising, cleanliness, and customer experience Manage inventory, stock levels, and shrink Lead new store openings from setup through launch Partner cross-functionally with marketing, supply chain, and finance What You Bring 5+ years of multi-unit retail management experience Proven ability to drive sales and improve store performance Strong leadership and team development skills Highly organized with strong attention to detail Hands-on, solution-oriented mindset Ability to manage multiple locations and priorities simultaneously Experience in specialty retail, food, or beverage is a plus Why Join Sockerbit Be part of a high-growth brand expanding rapidly across the U.S. Opportunity to shape and scale retail operations from the ground up Work in a creative, fast-moving, and entrepreneurial environment Competitive compensation and growth opportunities