Refrigeration Service Technician

*Who is FICO?*The FICO team provides the most comprehensive range of solutions to meet the needs of today's commercial and industrial buildings. With more than 25+ years in the business here in Montana, we help customers create more intelligent environments through DDC control systems, HVAC and mechanical service, repair, replacement, and security and automation applications. We are committed to developing solutions that help customers work faster, smarter and more efficiently, as proven by our commitment to quality design and customer service. As the industry continues to evolve, we have kept pace in order to serve the needs of our customers and the Montana marketplace.*Job Role: Great Falls Experienced HVAC Service Technician *Some of the day-to-day activities and responsibilities include:Utilizing great internal and external customer communicationImplementing problem solving, organizing, and preparedness skillsInterpret blueprints, schematics, manuals and other specifications to determine service, repair, and preventative maintenance proceduresExplain and provide detailed system capabilities and operational instructions to customersEnsure on-time arrival to daily customer appointments, check-in & check-out proceduresPlace a high value on quality of workmanship, attention to detail and safe work practices for self and teamOccasional availability for after hours, weekend, and holiday service responseTravel as necessary that may require overnight stays (not typical)*Qualifications*Current valid driver's license and clean driving recordSubmit to a criminal history check and obtain clearance from the state based on the state requirementsPlace a high value on quality of workmanship, attention to detail and safe work practices for self and othersSuperior customer service skillsHigh sense of personal accountabilityEPA 608 refrigerant licenseProficient computer skills, including MS Office, email and networkingSelf-motivatedKnowledge of HVAC Equipment, with a minimum of 5 years' experienceStrong ability to diagnose equipment and determine if repair and maintenance work is needed or not; and ability to keep records of work done, etc.Experience and troubleshooting skills with BMS systems is a plus*Physical Requirements*o Ability to lift 50 lbs.o Sitting, bending, and kneelingo Occasional work in confined spaces (crawl spaces & attic spaces)o Ability to climb ladders and perform job duties at required heights*Company Core Values:*· *Remember, some things aren't for sale (Honesty, integrity, and your soul top the list.) *o We make a commitment, we keep it. We tell the truth. We do both even when it's difficult, inconvenient or expensive to do so.· *Do what has to be done*o We work hard. We find a way to get it done. We focus on the right details. We persevere in spite of circumstance.· *Know where to draw the line*o We use good business judgement. We balance customers' interests with the company's interests, carefully erring to the benefit of our customer. We act as faithful stewards of others' resources.· *Ride for the Brand*o We honor our brand. We honor our team. We hold ourselves, and each-other, accountable to our core values.· *Respect People*o We honor the value of others. We genuinely care about our impact on our co-workers, clients and the company. We're kind. We're tough-but fair.*Benefits*Base wages of $35 to $48 per hourWeekly payrollPaid Holidays and PTOWe provide a company vehicle, tools, and appropriate trainingEmployer-Paid medical, dental, and vision insurance (*FICO Pays 100% of premiums!*)401k with employer matchCompany PhoneRelocation assistance negotiated if necessaryPay: $35.00 - $48.00 per hourBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceWork Location: In person