Financial Crime Analyst (Poland/remote) room Kraków

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.You'll join a team of almost 60 talented, curious, and mission-driven professionals dedicated to detecting and preventing financial crime.We value collaboration, clear communication, and continuous learning.At ZEN.COM, your work won’t disappear into a black hole — you’ll see the real-time impact of your decisions on our clients, our systems, and our company.What you’ll do:Investigate clients flagged for suspicious activity (AML/CTF/Fraud, Sanctions, PEP lists)Monitor real-time transactions and respond to system alertsAnalyze customer behavior in the ZEN app, identifying fraud patterns and unusual activityAssess risk based on findings and escalate high-risk activity for further investigationMake informed decisions supported by company policies and thorough analysisHelp fine-tune and optimize our AML and fraud detection systemsIdentify opportunities to improve processes and enhance operational efficiencyCollaborate closely with Compliance, Systems, and Operations teamsWhat we’re looking for:At least 1 year of experience in finance or banking, with essential knowledge of AML/KYCStrong analytical and research skills, with the ability to identify trends and assess riskCustomer-focused mindset with strong service orientationA solid understanding of financial crime typologies and red flagsExcellent time management skills and adaptability in a dynamic environmentA proactive, team-oriented attitude with the ability to work independentlyWillingness to work on a rotating scheduleWhat we offer:Private medical care (LuxMed)Multisport cardLife insurance (Unum)Growth and promotion opportunitiesEmployee referral programIntegration events and team building activities #J-18808-Ljbffr