Customer Service Representative (CSR 1)

DescriptionKinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.What You'll DoGreet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goalsWhat We're Looking ForStrong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferredWhy Work at KinsmithMonthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotionMany of our managers started as Customer Service Representatives.Qualified applicants should have:Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.Basic Computer ProficiencyHigh school diploma or equivalentValid driver's license, reliable personal transportation