Forward Deployed Engineer
About the Role:
Join a growing forward-deployed engineering team building AI-powered claims solutions for the insurance sector. You will lead customer deployments from initial scoping through launch, while shaping product development with insights from real-world use.
What You'll Do:
Deploy multimodal and agentic AI systems into production for client stakeholders.
Own customer engagements end to end, serving as the primary technical contact from scoping through go-live.
Build trusted relationships with client teams, understand their challenges, and align delivery with business priorities.
Design and improve AI agents using prompt engineering, model integrations, and rapid prototyping.
Scope and build product features that help customers scale and improve claims outcomes.
Integrate the product into client environments by working directly with their technical teams on APIs and systems.
Coordinate with the core platform team and document deployment practices to improve future delivery.
What We're Looking For:
At least 2 years of experience in forward-deployed or customer-facing engineering, as a founder or founding engineer, or as a software engineer seeking customer-facing work.
Experience deploying multimodal or agentic AI systems into production.
Hands-on experience integrating systems or products into client environments, including APIs and client systems.
Working knowledge of Python, APIs, cloud platforms, LLMs, prompt engineering, and agentic AI concepts.
Ability to communicate complex technical ideas in terms of business outcomes to technical and non-technical audiences.
Sound judgment, a pragmatic approach, and comfort working in a fast-moving, unstructured environment.
Compensation & Benefits:
Base salary: $165,000 to $250,000 annually. Visa sponsorship is available.
Location On-site in San Francisco, California.