Client Expense Processing Supervisor

A company is looking for a Supervisor, Client Expense & Optional Service Processing. Key Responsibilities Lead daily intake, prioritization, and workflow management for client expense and optional service requests Ensure service levels and quality standards are met by managing staffing and schedules according to business demand Coach and develop team members while monitoring operational performance and driving continuous improvement Required Qualifications Minimum of 5 years of experience in client expense or related operational processing roles At least 2 years in a supervisory or team lead role Experience in a high-volume, queue-based environment with shifting priorities Strong knowledge of workflow management tools, particularly Wrike Ability to collaborate across teams for operational consistency and process improvement