Facilities Manager- North

Mud Bay’s mission is to contribute to the health of dogs and cats and the happiness of those who care for them while building a family- and employee-owned company we can be proud of. The Store Development team provides Muddies and customers with physical spaces that are convenient, efficient, effective, and inspiring. Our facilities team is responsible for the maintenance and improvement of our 60+ stores, our distribution center and our home office. The Facilities Manager is responsible for maintaining safe, functional, and beautiful spaces across a region. Facilities Managers prioritize time in the field with tools in hand. Our team focuses on preventative maintenance; identifying and solving small issues before they become big problems. This is a highly collaborative role that has touchpoints across many Mud Bay teams. Primary Objectives. Preventative Maintenance. Ensures Mud Bay facilities are maintained proactively, catching issues early and often. Uses maintenance checklists, prioritizes time in facilities and solicits input from staff to assess needs. Helpdesk Ticket Solutions. Utilizes Mud Bay’s ticketing system to track work orders, stay in touch with stakeholders and keep accurate records of work. Maintains detailed records of maintenance needs and work performed. Schedules work and prioritizes time on an ongoing basis. Keeps workspace, vehicle, tools and materials organized and accessible. Trades Work. Accomplishes a variety of tasks including but not limited to finish work, appliance repair, hardware installation, drywall repair, painting, minor plumbing and electrical, etc. Business Partners. Hires and coordinates outside service providers for repairs and maintenance when appropriate. When appropriate, seeks multiple bids in order to optimize for quality and cost. Proactively reaches out to teammates, collaborators and Store Muddies to share information. Communicates in a timely, respectful and clear manner. On Call. Shares on-call responsibility on a rotating basis to ensure facilities emergencies are resolved and Muddies are supported. Maintains a safe working environment for self and fellow Muddies. Models safe behavior and best practices slows down assessment and plans before acting. The Facilities Manager We’re Looking For... A great fit for our culture. First and foremost, we’re looking for someone who will be a great fit for Mud Bay’s culture. What is our culture? Or, to ask the same question differently: Who are we and what do we expect of ourselves and one another? Click here to learn more about Mud Bay's culture. Skilled in trades. Has 3+ years working in facilities maintenance or related trades and knowledge of the tools, materials and practices involved in construction and maintenance. Experienced with vendors. Has a proven track record of hiring, scheduling and communicating with subcontractors and service providers. Encounters new problems with a learning mindset; locates resources and finds creative ways to solve issues. Great collaborator. Is eager to work with teammates and stakeholders to identify issues, brainstorm solutions and accomplish projects. Adaptable. Can work productively as an individual and as part of a team. Efficient communicator. Has excellent written and verbal communication skills. Is capable of adapting plans as new priorities arise. Can handle multiple competing priorities and organize tasks and time effectively to meet deadlines. Organized. Keeps tools, equipment and vehicles organized and in good repair. Learning mindset. Is always seeking to learn new skills and approach new challenges with an open mind. Continuous improvement. Keeps the long-term in mind while solving problems day-to-day. Job Details Hours and location. This is a full-time, non-exempt role. Flexible schedule options are available. This position is based out of Seattle, WA with daily travel throughout Mud Bay’s Northern range and occasional travel across Mud Bay’s entire range. Administrative work can be completed from home. This role will require some overnight stays out of town; food and accommodation provided by Mud Bay. Work vehicle, fuel and tools provided by Mud Bay. Primary Team. Facilities Managers report to the Senior Facilities Manager, and they do not have direct reports. This role is a member of the Store Development team, which runs Real Estate & Leasing, Store Design & Visual Merchandising and Construction & Facilities. Compensation. Starting wage will be between $28.55 and $44.43 per hour, depending on skills and experience. Benefits. This position is eligible for Mud Bay’s standard benefits package including medical, dental, and vision; Mud Bay’s Employee Stock Ownership Plan (ESOP); staff discount on Mud Bay purchases; 401k available; funds employee contributes to 401k are matched with a contribution into Mud Bay’s ESOP once eligible. We don’t discriminate. We don’t discriminate on the basis of race, creed, color, sex, pregnancy (including the potential to get pregnant, pregnancy-related conditions, childbearing, childbirth, or related medical conditions), religion, national origin or ancestry, citizenship, age, sexual orientation, gender identity (including gender expression), marital or family status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), military, uniform service member, or veteran status (including status as an honorably discharged veteran), genetic information, HIV/AIDS or hepatitis C status, status as a victim of sexual abuse, (including domestic abuse, sexual assault, or stalking), or on any other basis protected by applicable federal, state, or local laws. Education Preferred High School or Equivalent or better