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Routing & Logistics/Scheduling Specialist
Pittsfield, MAMarch 26th, 2026
OverviewJoin the Best in PestsRouting & Logistics SpecialistAt Orkin, we know the secret to success: great people with a customer service "FIRST" mindset. That's why we're looking for a Routing & Logistics Specialist who thrives on organization, accuracy, and teamwork.This is more than a job-it's a career with staying power. From award-winning training to growth opportunities, recession-resistant stability, and benefits that go beyond the basics, you'll have everything you need to succeed.ResponsibilitiesWhat You'll Do...Coordinate and monitor daily service routes for field technicians to ensure customers receive timely and efficient service.Partner with service and call center teams to maintain smooth, timely communication and workflow.Use data and technology to evaluate daily service routes, identify opportunities for improvement, and enhance productivity.Communicate clearly and respectfully with all departments, providing direction and solving problems as they arise.Adapt quickly to schedule changes while maintaining accuracy and reliability.*What We're Looking For...Organized Thinkers: Naturally structured and focused on accuracy. You take pride in ensuring every detail is correct and every plan runs smoothly.Reliable Problem Solvers: Dependable under pressure and skilled at finding practical, fact-based solutions.Process-Driven Professionals: Enjoys creating and following clear systems, improving processes, and maintaining high standards.Collaborative Communicators: Works well with others through direct, respectful communication that builds trust and teamwork.Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems-always ready to expand technical skills to improve performance.Steady and Adaptable: Remains calm and composed while adjusting to shifting priorities.Preferred: Experience in logistics, routing, or supply chain.Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.*Why You'll Love It Here...* Competitive pay: $22.00 - $27.00 hourly* Comprehensive benefits: Medical, dental, vision, maternity & life insurance* 401(k) with company match + employee stock purchase plan* Paid holidays and time off* Tuition reimbursement + dependent scholarships* Employee discounts + opportunities to give back in the community* Award-winning training-no prior industry experience required!Why Orkin?Since 1901, Orkin has been the global leader in pest management, and as the largest subsidiary of Rollins, Inc. (NYSE: ROL), we offer unmatched stability and growth opportunities.* The pest management industry is recession resistant.* We're committed to service, accountability, and teamwork.* We invest in our people with training, career growth, and community support.Are you ready to join the Best in Pests? Apply today and start building a career with staying power.QualificationsSkill Requirements...* Skilled at coordinating complex routing schedules under pressure.* Relentless about meeting commitments and delivering great service.* Collaborative, clear, and comfortable communicator across all levels of the business.* Proficient in Excel and Microsoft Office; quick to learn new systems.* Agile enough to adjust processes and keep operations running smoothly.* We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.Preferred: Experience in logistics, routing, or supply chain.Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.* Be able to regularly lift and/or move up to 25 pounds.Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities EmployerSkill Requirements...* Skilled at coordinating complex routing schedules under pressure.* Relentless about meeting commitments and delivering great service.* Collaborative, clear, and comfortable communicator across all levels of the business.* Proficient in Excel and Microsoft Office; quick to learn new systems.* Agile enough to adjust processes and keep operations running smoothly.* We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.Preferred: Experience in logistics, routing, or supply chain.Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.* Be able to regularly lift and/or move up to 25 pounds.Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities EmployerWhat You'll Do...Coordinate and monitor daily service routes for field technicians to ensure customers receive timely and efficient service.Partner with service and call center teams to maintain smooth, timely communication and workflow.Use data and technology to evaluate daily service routes, identify opportunities for improvement, and enhance productivity.Communicate clearly and respectfully with all departments, providing direction and solving problems as they arise.Adapt quickly to schedule changes while maintaining accuracy and reliability.*What We're Looking For...Organized Thinkers: Naturally structured and focused on accuracy. You take pride in ensuring every detail is correct and every plan runs smoothly.Reliable Problem Solvers: Dependable under pressure and skilled at finding practical, fact-based solutions.Process-Driven Professionals: Enjoys creating and following clear systems, improving processes, and maintaining high standards.Collaborative Communicators: Works well with others through direct, respectful communication that builds trust and teamwork.Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems-always ready to expand technical skills to improve performance.Steady and Adaptable: Remains calm and composed while adjusting to shifting priorities.Preferred: Experience in logistics, routing, or supply chain.Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.*Why You'll Love It Here...* Competitive pay: $22.00 - $27.00 hourly* Comprehensive benefits: Medical, dental, vision, maternity & life insurance* 401(k) with company match + employee stock purchase plan* Paid holidays and time off* Tuition reimbursement + dependent scholarships* Employee discounts + opportunities to give back in the community* Award-winning training-no prior industry experience required!Why Orkin?Since 1901, Orkin has been the global leader in pest management, and as the largest subsidiary of Rollins, Inc. (NYSE: ROL), we offer unmatched stability and growth opportunities.* The pest management industry is recession resistant.* We're committed to service, accountability, and teamwork.* We invest in our people with training, career growth, and community support.Are you ready to join the Best in Pests? Apply today and start building a career with staying power.
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