Care Manager (LPN)

Salvo is looking for an experienced Nurse to support our chronic disease patients. In this role, you’ll be a key contributor to the management and delivery of our care program, working closely with our patients, registered dietitians, and partner physicians to provide best-in-class care. You’ll use your medical knowledge and product expertise to help our members navigate Salvo Health, assisting in medical and administrative tasks to keep the member moving through the program. Additionally, you’ll help shape how we build and scale our product and process. Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset.What You Will do:Provide exceptional care, disease management and health education to patientsSupport goal setting for individual patients asynchronously to help them better manage their chronic conditionsCreate personalized action plans with guidelines to reduce or eliminate unwanted behaviorsHelp clients understand their motivations and create behavior change plans Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior changeCoordinate with other clinical team members to provide an exceptional patient experienceDevelop and maintain professional, support-oriented working relationships with patients and team membersCreate and distribute health education materials to individual members as necessaryWork with a cross-functional product team to develop and constantly improve our in-app patient experienceQualifications:2+ year of experience as Licensed Practical Nurse or any Nursing license2+ years of experience in patient-facing or customer-facing rolesCompact state license required, additional licensing may be neededBilingual (spanish speaking) a plusExcellent customer relation skills, as well as written and verbal communication skillsKnowledge of medical terminology and proficiency of general medical office proceduresFamiliarity with digital applications like Slack, Coda, Google Workspace, etcStrong analytical and proactive problem solving skillsSelf-motivated, results-oriented and strategic thinker Personal passion for health and wellness topicsMust be authorized to work in the United StatesExperience working in telehealth or healthcare startup environment preferredBonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1sSalvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. We bring multidisciplinary virtual care to patients at community specialty care practices, particularly GI and hepatology brick & mortar clinics around the US. We assign each patient a “whole patient” care team and offer daily access to app-based care, using Remote Patient Monitoring (“RPM”) and Chronic Care Management (“CCM”) to bill. These services are covered by most patient’s insurance, both Medicare and commercial.Salvo represents a major step forward to go beyond episodic appointments to continuous care, and deliver interdisciplinary wraparound care in partnership with the patient’s existing specialist. Salvo customers include over 700 GI physicians who have contracted to bring Salvo to their patients; three of the four largest independent GI practices in the US have chosen Salvo.Salvo has raised a Series A investment round from leading healthcare investors who backed innovators such as Livongo, Ro, Brightline, Tia, and others. Salvo care includes a team for each patient of registered dietitians, nurses, and therapist/social workers, for a personalized, multi-month journey to better health.Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. At Salvo, you will work alongside a bunch of super talented and friendly people, in a culture of constant innovation, marked by relentless curiosity and a sense of empathy.Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.