Collections Specialist
A well-established organization in the Wayne, PA area is seeking a Collections Specialist to join their finance department on a Temp-to-Perm basis. Due to growth and increased volume, this is an immediate opening for a candidate with strong analytical, communication, and Excel skills who thrives in a fast-paced, collaborative environment. This is a hybrid position and will report onsite 3 days per week and work from home 2 days per week. Looking to hire ASAP!
Key Responsibilities
Manage the collection of open accounts receivable across multiple midsize accounts.
Investigate and resolve payment delays, discrepancies, and deductions to ensure timely collection.
Collaborate with sales and account management teams to reconcile outstanding balances and resolve disputes.
Research shortage deductions and prepare payback claims for resolution.
Communicate with clients to address invoice-related questions and collection concerns.
Monitor AR aging reports, identify trends, and drive reduction of open receivables.
Maintain accurate records of collection activities, payment arrangements, and correspondence.
Contribute to the continuous improvement of AR and deduction management processes.
Qualifications
Associate or Bachelor's degree preferred (Accounting, Finance, or Business).
3+ years of experience in collections, AR, or accounting.
Strong proficiency in Microsoft Excel (Intermediate level required; assessment may be requested).
Prior experience working with retailers or consumer products accounts is highly desirable.
Strong attention to detail and ability to manage multiple priorities.
Excellent verbal and written communication skills with both internal and external stakeholders.
Demonstrated problem-solving and analytical ability in a high-volume environment.
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