Desktop Support

Desktop Support TechnicianWe are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will focus on desktop support, SCCM administration, imaging, hardware troubleshooting, and repair.Key Responsibilities:Provide onsite and remote support for desktops, laptops, and peripheral devicesTroubleshoot and resolve Windows operating system issuesUse SCCM for software deployment, patching, and endpoint supportPerform desktop/laptop imaging and device configurationDiagnose and complete hardware repairs including desktops, laptops, printers, and related equipmentSet up, maintain, and support end-user workstationsRespond to support tickets and deliver timely issue resolutionAssist with user account support, system access, and general IT troubleshootingDocument technical issues, resolutions, and support processes