Fountain Attendant
Position Summary: Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards.
Job Title: Fountain Attendant
Department: Food & Beverage
Reports to: Asst. Shift Manager Marketplace
FLSA Designation: Non-Exempt
License Type: Non-Gaming
Target Pay: Start $24.39 One Year - $27.10
Essential Job Functions
Engages in friendly conversation with customers in line
Help all guests regardless of where they are seated and brings food to guests when available to do so
Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables, and serving food
Fills the customer's order in a friendly, prompt, and accurate manner and helps them by suggesting popular items and up selling items to purchase
Checks identification to ensure customers are using players cards issued to them and no one else
Operates cash register following established cash handling procedures
Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant
Prepares specialty coffee/smoothies at specialty outlet
Maintains a clean and organized workstation
Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines
Cleans and stocks food prep areas, dining area and workstations
Performs all duties as assigned
Qualifications
Six Months or more of customer service experience (food and beverage industry preferred)
18 Years of age or older
Must be alcohol and food handler certified
Requires prolonged periods of standing and walking
Ability to read, write and communicate verbally in English
Ability to perform basic math
Ability to understand the concept of cash handling, making change and counting it back to customers
Ability to obtain and maintain all necessary licensing
Requires the use of cash registers, calculators, and credit card machines
Ability to communicate with Team members and guests
Ability to be a TEAM player
Ability to successfully fulfill the pre-employment process
Ability to work flexible shifts and days of the week including holidays
Working Conditions
Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
Must occasionally lift and lift to 25 pounds
Frequently required to stoop, crouch, or kneel
Ability to interact with others while maintaining a courteous and positive demeanor
Exposure to high noise level