Programs Manager

Job SummaryThe Programs Manager should be motivated, friendly, open-minded and environmentally conscience. The Programs Manager will oversee all aspects of non-SAM Soccer internal programming, including adult soccer leagues, adult basketball, youth basketball, flag football, birthday parties, internal camps, and external camps. As a member of the SoccerPlex team, this individual is responsible for front line customer service via phone, email, and with in-person visitors to the facility. This is an in-office position.ResponsibilitiesAdult Soccer League OversightSupervise the adult league manager and onsite staff for Adult Soccer League gamesAssist Adult League Manager with administrative tasks of league management including registration, scheduling, staffing, and conflict disputesAssist in the generation of the annual Adult League budget and budget management of the league throughout the year.Assist the Marketing Manager in creation and execution of marketing plan to recruit participants for the leagueAssist in the ordering, inventorying, and maintaining equipment required for the league including, but not limited to, uniforms, balls, cones, pinnies, field equipment, etc.Other duties as assigned Adult Basketball League ManagementOversee all aspects of the league and provide supervision of onsite staff for Adult Basketball League gamesManage all administrative tasks of league management including registration, scheduling, staffing, and conflict disputesAssist in the generation of the annual Adult Basketball League budget and budget management of the league throughout the year.Assist the Marketing Manager in creation and execution of marketing plan to recruit participants for the leagueDevelop annual basketball league budgetOversee the ordering, inventorying, and maintaining equipment required for the league including, but not limited to, uniforms, balls, cones, pinnies, field equipment, etc.Other duties as assigned Camp ManagementDevelop camp curriculum based on ages and abilities of campersHire, supervise and train camp staff members to plan and coordinate daily camp activities based on the schedule and curriculum for the day.Complete all necessary permits, licenses, plans and other requirements of federal, state, and local governments and agencies with jurisdiction over youth campsDevelop annual camp budgetMonitoring campers to ensure compliance with camp rules and prevent accidents.Oversee the ordering, maintaining, and ensuring proper use of camp facilities and equipment by camp staff.Reporting and recording details of incidents, such as accidents or rule violations, to parents and managing any disciplinary actionsCommunicating with parents and answering questions about the camp.Leading camp staff meetings.Coordinate with camp partners for joint camp offerings to ensure proper staffing, supervision of campers, communications, and coordination of camper movementsDevelop and implement a communication plan for all internal campsCommunicate, contract, and schedule external camps with outside organization wishing to utilize SoccerPlex facilities for camps not managed by the SoccerPlex.Assist the Marketing Manager in creation and execution of marketing plan to recruit participants for the campsOther duties as assigned Program DevelopmentDevelop new camps, leagues, and program offerings to meet the needs of the community as well as following local, regional, and national trends.Develop operating budgets for proposed new programsAssist the Marketing Manager in creation and execution of marketing plan to recruit participants for the new programsHire, supervise and train part-time staff members to assist with program and league managementOther duties as assignedBirthday Party Program ManagementPlan, coordinate, schedule and manage all birthday party eventsWork with Marketing Manager to develop a marketing campaign to advertise the Birthday Party ProgramSchedule and supervise Birthday Party staff, including Party Captains, Party Helpers, and janitorial staffWork with food vendors to provide menu options for partiesCoordinate with other departments regarding space needsDevelop birthday party annual budget Customer Service:Front line customer service at the front desk of the Adventist HealthCare Fieldhouse.Assisting customers with questions about programs and events occurring at the facilityAnswering incoming calls, answering questions accordingly, and direct to specific personnel as neededUse Point of Sale system to process payments for merchandise, food and beverage, programs, and servicesOther duties as assigned AdministrationAssist Finance Manager with general bookkeepingCoordinate facility scheduling needs across departmentsAssist various departments with projectsOther duties as assigned QUALIFICATIONS AND EDUCATION REQUIREMENTSBasic knowledge about youth and adult sports and particularly the soccer community in the United StatesSuperior oral and written communications skillsEffective organizational skills for managing multiple tasksWorking knowledge about Microsoft Office Suite, VoIP Phone Systems, and Point of Sales systemsMust be authorized to work in the U.S. without sponsorship PREFERRED SKILLS AND QUALITIES Working knowledge of LeagueApps and Square softwarePositive attitude and personalityAbility to work independently and in a team environment, self-starter, and highly motivatedSpanish Proficiency PreferredAdditional RequirementsAbility to lift 50 poundsAbility to work in varying climates including extreme cold and heatAbility to work in varying physical positions including standing, kneeling, seated, at height and the use of assistance equipment such ladders, lifts, and motor vehiclesReliable transportation with a valid drivers licensesEmployment contingent upon successful completion of a background checkSalary and Benefits$55,000 - 65,000/yr. Depending on Exp.Salary, Exempt Position Benefits including company paid health, dental, and vision coverage,403b Retirement Plan,Paid Time Off/Sick LeaveUniforms/ApparelAbout Maryland SoccerPlexMaryland SoccerPlex is on the northwest side of Washington, DC in Germantown, Maryland. The park is 162 acres and includes 24 full side soccer fields: 16 native soil tournament fields (8 Kentucky bluegrass/ 5 Patriot Bermudagrass), 7 sand-capped Tahoma 32 bermudagrass fields, 3 synthetic fields, and 2014 STMA Professional Soccer Field of the Year winner, SoccerPlex Stadium (fiber sand w/ Tahoma 32 Bermudagrass).SoccerPlex hosts over 6,000 matches per year for multiple sports from youth to professional. The GEM team is tasked with maintaining all 24 fields to the highest quality. Every participant at SoccerPlex, no matter their level, is provided with a professional type of surface. To keep such quality under high traffic demands, our staff thinks outside the box and pushes field maintenance to new limits. SoccerPlex Stadium, 2011 STMA Schools and Parks Field of the Year and 2014 STMA Professional Soccer Field of the Year, plays host to DC United Open Cup, DC United Women, ACC-Big East Challenge, 2012/13 ACC Men's Soccer Championship, 2014 USYS National Championships, Washington Spirit of the NWSL, & many other high-profile events. The stadium is currently home to Old Glory DC of Major League Rugby, Maryland Bobcats of the NISL, The Big East Conference Men's and Women's Soccer Championships, MLS Next Flex, and the National Collegiate Rugby 7s Championships.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Questions:Are you fluent in Spanish?Are you authorized to work in the U.S. without sponsorship?