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As a Customer Service Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness at the front counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile.
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The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development.
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College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability. Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.
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Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. An understanding of financial statements, QuickBooks Online, and general business practices.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Identify when customer interaction requires assistance from management. Engage in continuous training and education in all areas of the Pick-n-Pull business. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Customer service activities span all business verticals within Accounts Payable which typically include Invoice Processing, Payment Processing, Vendor Management, Tax Reporting, Travel, & Expense Management.
$72,216 - $85,776 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
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Chick-fil-A of Willoughby is looking for a friendly face who loves to show hospitality and great customer service from the heart. Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Offer friendly and enthusiastic answers to customer questions. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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Promote the Pick-n-Pull Safety Culture. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
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customer service business management jobs Title: general Company: The Aaron's Company Inc
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