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Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO’Reilly Auto Parts is an equal opportunity employer.
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Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter.
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This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
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Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly.
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Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Ensures customers’ new core and warranty returns are picked up and credited in a timely manner. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
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Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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Assist with customer labor claims, making sure they are processed quickly and efficiently. Assist on front counter as needed and, on the retail counter as needed. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
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Ensure delivery vehicles are serviced and maintained according to company standards. ESSENTIAL JOB FUNCTIONSWork with installers/professional customers to develop sales relationships. O’Reilly Auto Parts has a proven track record of growth and stability.
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Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Aboveaverage communication skills.
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All other duties as assigned.
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Desired:Hands-on knowledge of automotive repairs. Fluency in multiple languages (Spanish is highly desired). All other duties as assigned.
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All other duties as assigned.
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Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc. Communicate any problems or special needs from customers to store management.
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Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times. The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner.
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Fluency in multiple languages (Spanish is highly desired). All other duties as assigned.
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dental fleet management team member jobs Title: specialist Company: O'reilly Auto Parts
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