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Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
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Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
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As a Furniture Sales Colleague, also known as a Big Ticket Colleague, you provide outstanding customer service in our Furniture areas and create shopping experiences that make every customer feel welcomed and comfortable.
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Engage with customers to understand their furniture needs, demonstrating knowledge of store products and services to build sales and minimize returns. In this role, you are responsible for meeting sales goals, selling protection plans , managing return rates, and promoting our loyalty program.
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At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. Bring your creativity, energy and ideas to the Macy's team- Apply Today! Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.
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Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's Inc. reserves the right to amend this job description at any time. Employee Assistance Program (mental health and financial literacy resources.
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Adhere to Asset Protection and inventory control compliance procedures. Fully-Funded education benefits may include 100% of tuition, books, and fees. Empowerment to perform impactful work with tangible results.
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So we respect and invest in each individual to create growth, pride and satisfaction. Participate in ongoing product knowledge training through both technology and vendor partners. Maintain contact with customers through the pre- and post-delivery process to ensure a positive shopping and delivery experience.
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Colleague Resource Groups (CRGs), give-back/volunteer opportunities. Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience. This is our Mission Every One. We know that each person here is unique.
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Prolonged periods of standing/walking around the store or department. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.
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Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.
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Our success will be built on amazing colleagues, working together. Utilize technology to complete customer orders, assist customers in envisioning and selecting the most suitable products for their needs, and provide support to those using devices to shop and compare.
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Resourceful and able to adapt quickly to changing priorities. Flexible availability, including days, evenings, weekends and holidays. An inclusive, challenging, and refreshingly fun work environment. Coverage across medical, dental, vision, and retirement.
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Frequent use of computers and handheld electronic equipment. Reaching, crouching, kneeling, stooping and color vision. Lifting and moving items weighing up to 50 lbs. Are you ready to bring your amazing self to work.
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1-2 years of related experience is required. You will continually demonstrate superior product knowledge to educate your customer and satisfy their needs.
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problem solving jobs Title: sales associate Company: Macy's
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