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The Customer Support Specialist is empowered to provide excellent customer service to CARFAXs dealership customers nationwide with a get-it-done mentality! As a Customer Support Specialist, you are the first telephone contact for our valued customers.
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You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.
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As a Product Support Specialist, you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring, coaching and consulting services, as well as acting as a client advocate to resolve issues, and to improve process and the application.
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He/she is responsible for providing support to the Utilization Management department by providing customer service to its medical group members and providers via telephone and/or emails.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provides direct technical leadership and guidance to key business areas such as Back Office Billing, Back Office Credit & Collections, Supplier Relations, Call Centers, Field Customer Service, Meter Services, and Corporate Cash Management; in their decision-making, process improvement initiatives, and in support of their efficient business operations.
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The Sales Support Coordinator will take charge of guaranteeing a smooth and efficient sales process from purchase order to shipment, ensuring customer satisfaction every step of the way.
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As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff.
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Then come and join our global team as a Strategic Partners Customer Account Support 2 , to respond to inquiries and/or requests regarding medical equipment service, as well as supporting special requests by Strategic Accounts customers.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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The Sales Support Specialist will also be a liaison across internal departments, as well as provide product information to customers and support customer account maintenance.
$64,000 - $76,000 a yearExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Provide recommendations on medical marijuana products based on customer requests. As an Support Staff Member, You will welcome patients with an exceptional mindset and assist with assessing their needs, provide guidance and education on effects, benefits, and overall experience of cannabis products and pricing.
$15.5 - $16.5 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Sales Support Coordinator reports to the Customer Success Manager and covers a wide variety of sales support tasks. They also work with peers and other internal teams to build an infrastructure for service delivery and continuous improvement to support the Precor Sales Team. Customer service and professionalism are critical factors in the daily administration of this position.
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Influence support processes and shape the tone of Kandji's customer support on a rapidly growing team that spans multiple time zones. As a Customer Support Engineer at Kandji, you will be working directly with our customers to make sure they’re happy, productive, and set up for success.
$85,000 - $115,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Responsible for management of the core Tech Cafe Client Experience Services team which provides customer centric delivery of IT services with a focus on remote (phone, email, chat) and in person hardware/software support, timely break-fix response and service request fulfillment.
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Customer Support Representative- Mail/Print. Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
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customer support jobs Title: account support Company: Lowe's
FEATURED BLOG POSTS
Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.