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The Merchandising Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
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The Merchandising Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience.
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At times, the Merchandising Assistant Store Manager is expected to provide full leadership over the store. The Merchandising Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store.
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The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe's business strategy within his/her store.
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The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance.
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To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe's mission and behaviors where employees are engaged and inspired.
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This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe's brand ambassador for the community.
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The Store Manager manages the overall store operations (, expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance.
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All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store. Monitoring the performance, profitability, and flow-through of store plans and programs.
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Experience in a leadership role in more than one store volume or complexity level. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
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Championing and implementing strategic asset protection plans that improve safety and security outcomes. Experience managing in big‐box Home Improvement retail industry. Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
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Bachelor's Degree in Business Administration, Marketing, or Related Field. Requires morning, afternoon and evening availability any day of the week. Ability to obtain sales related licensure or registration as may be required by law.
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Experience managing/sponsoring the implementation of corporate or local change initiatives. 5 years of experience working in a fast-paced, cross-functional work environment. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
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Experience analyzing and using customer, market, and competitor data to inform decisions and business planning. Experience building and maintaining cross-functional relationships in a matrixed environment.
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Title: store manager Company: Lowe's
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