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The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.
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Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. Communicates with store teams and Store Manager to effectively lead positive change.
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To request accommodation during the application process, please contact your local Store Manager for assistance. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
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Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Motivates and inspires store team, developing a shared vision while modeling core values.
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Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Due to our growth, we are always accepting applications for top talent to join our store teams.
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Knowledge of administrative aspects of store operations. Ensures that store team adheres to all employment practices and policies. Assesses and coaches store team on performance.
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Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. Constant Walking/Standing- 67-100% of 8-hour shift.
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Frequent Climbing- 34%-66% of 8-hour shift. Ensures visual presentation, organization, and facility maintenance are representative of the Brand. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
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Proven excellent customer service skills with statistical track record in all areas of sales and leadership. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
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Strong leadership qualities, training and team building skills. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
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