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Experience with telephony protocols including SIP, WebRTC, and VoIP. Minimum of 10 years in unified communications, telecom or contact centers. Strong understanding of contact center concepts such as IVR, ACD, CTI, and WFM.
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Conducts telecom system design and implementation and manages the telecom infrastructure including PBX (Private Branch Exchange) systems, VoIP (Voice over Internet Protocol) networks, routers, switches, and other telecom equipment.
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Leverage unified communications, telephony and contact center technologies and platforms. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation.
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10 to 12 years of experience in handling Enterprise Telecom/ VOIP operation as a SME. Good knowledge of VOIP Networking, network protocols and routing. Good working knowledge on Call Managers, CUCM, CUCME, Avaya IP Office IP-500 V2, Voice recorder.
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Key Requirements and Technology Experience: 10 to 12 years of experience in handling Enterprise Telecom/ VOIP operation as a SME. Minimum 10+ years of experience in managing Avaya, Cisco and MS Teams UC and CC technologies.
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Experience with telephony systems such as PBX, VoIP, and cloud-based solutions. Strong technical knowledge of telecommunications systems, protocols, and standards, including VoIP, SIP, MPLS, and WAN technologies.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Technical knowledge or understanding of telecom voice services in an enterprise environment, provider services, cloud VoIP, and on-premise systems (Cisco Call Manager Plus) Established technical knowledge and 5+ years of hands-on experience in enterprise administration of network and telecom systems (Cisco IOS a plus.
$104,000 - $152,350 a yearFull-timeRemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The Telecom Engineer provides engineering support and consultation for the design, development, and implementation of technical solutions within the company’s telephony and contact center telecommunications environments scripting within a complex multi-location, multi-national, and multi-vendor infrastructure.
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This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination. Leveraging expertise in cloud-based technologies, telephony, customer experience strategies, and software engineering, you will collaborate with cross-functional teams to deliver best-in-class solutions.
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Must Haves: Data entry experience 1+ years within asset management Experience within infrastructure (telecom / VOIP) Resolving tickets / critical thinking skills Local to Ohio and comfortable with travel within the State Strong experience with Microsoft Office (Excel) Experience with asset inventory Ability to work remotely within a team environment and able to function with little/no supervision strong work ethic Willingness to be trained up to speed within telecom functions, etc.
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Prior job title or occupational experience: Network Engineer, Network Security Engineer, Telecom Engineer, Voice or VoIP Engineer, Unified Communications Engineer, Server Engineer, Systems Engineer, Systems or Network Administrator preferred.
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TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company.
$40,260 - $47,880 a yearExpandUpdated Yesterday - UpvoteDownvoteShare Job
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Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions.
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Our client in Beloit, WI is looking for a Hybrid (3 days in-office - Beloit, WI, 2 days remote) VoIP/Telecom Admin for a 6 month Contract to Hire opportunity. VOIP/SIP/PBX experience - client is migrating to FusionPBX - don't NEED experience there, but similar solutions.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience within infrastructure (telecom / VOIP) Seeking Telecom Engineer responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.
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