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This position will be the ATF for two software team squad, one for the Genesys platform and one for the Verint platform. This position will be the ATF for two software team squad, one for the Genesys platform and one for the Verint platform.
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First level Scrum Master certification (CSM, PSM I) preferred. 2+ years of experience working as an agile coach/scrum master preferred. Agile is responsible for leading, planning and implementing new ways of working for our business development teams centered on agile and DevSecOps practices.
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Coach the team in self-organization, cross-functionality and Team Based Solutioning (TBS) Experience as the Scrum Master coaching a development team that was diligently applying agile values, principles, and practices in the timely delivery of software that brought meaningful business value.
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The Platform Architect will be an expert in articulating, differentiating, and positioning Verint DaVinci AI. The Platform consultant operates as an evangelist of the Verint Open CCaaS platform.
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Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Work with other Agile Team Facilitator(s) to increase the effectiveness of agile adoption within Cardinal Health.
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Experience with analytics tools such as SPSS, Tableau, R, OData, Excel, Power BI #LI-BS1 MIN: $60K MAX: $70K At Verint, we believe customer engagement is the core of every global brand. At Verint, we believe customer engagement is the core of every global brand.
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Liaise with product, sales, solutions, and services team to ensure the Verint Open CCaaS platform is positioned in the customer accounts as the "platform of choice" for their contact center. Deliver content through various means of communication (including social media) and across many platforms that focus on why their target audience needs a Verint Open CCaaS platform.
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Familiarity with Contact Center Quality platforms i.e. Verint, Nice. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
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Experience with Salesforce, Verint or CostPoint. NOTE: This is a 100% on-site position with no ability for remote/virtual work due to the sensitive nature of the work and collaboration of the program team.
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New Integrations of Verint loggers with Cisco UCCE. Knowledge on creating Scripts for enabling the Mute & Masking of Call recording in Verint. SIP REC Configuration in Verint. Creation of Verint call Retention rules and archiving.
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Detailed knowledge of systems: SAP, Verint, Cisco Finesse, Salesforce, WorkDay. Process credit research and document retrieval requests. Detailed knowledge of systems: SAP, Verint, Cisco Finesse, Salesforce, WorkDay.
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Must have technical skills/experience:IPC or Verint Call Recording systemsProficient in system troubleshooting and problem resolution. Must have technical skills/experience:IPC or Verint Call Recording systemsProficient in system troubleshooting and problem resolution.
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Knowledge of vendors such as Q2, Jack Henry, Salesforce, ServiceNow, JIRA, LucidCharts, Smartsheets,MuleSoft, o365, AWS, AZURE, Alkami, Lumen, Cisco, Avaya, Five9’s, Twilio, Genesys, Talkdesk, Nice, Collabrio,Verint, Einstein, ChatGPT, Watson, Alexa, Siri is an asset.
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Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification and a credit check for travel related roles.
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Verint Systems, Inc. Senior Benefits Analyst Des Moines , Iowa Apply Now At Verint, we believe customer engagement is the core of every global brand. verint.com. Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment.
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