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Advanced knowledge of top-tier tech, consumer and business media and relationships with reporters at tier 1 tech outlets. This position provides an exciting opportunity for an earned media guru with a passion for technology and strong tech media relationships to work with a dynamic, high-performing team servicing a Fortune 500 Top 10 client on programs encompassing hardware and software product communications, media relations, experiential events, owned media, executive communications, and issues management.
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Robert Half is seeking a skilled Tier 1 IT Support Technician to join a collaborative team and provide comprehensive technical support to staff. Previous experience in a Tier 1 IT Support or similar roles.
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Serve as an escalation point for Tier 1 and Tier 2 IT support; ability to troubleshoot complex technology issues. Proficiency with full range of layer 1-7 and routing protocols, TCP/IP protocol suite, DNS, IP space management, Internet Security, switches, and routers preferred.
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In this position you will be working mainly Tier I oriented tickets and will be responsible for monitoring the que, monitoring tickets, answering the phone when users call in, purchasing hardware, client offboarding and onboarding and hardware/software troubleshooting.
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A client in Phoenix is looking for fully remote tier 1 service desk candidate. 6 + months of experience supporting PC software, hardware and peripherals in an office environment as a Service Desk or Help Desk technician.
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SCREEN is seeking a talented Process Engineer to qualify and sustain coat/develop tracks in a Tier 1 high-volume semiconductor wafer fabrication site. Experience in identifying and implementing hardware CIP to enhance process performance is desirable.
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Partner with IT Teammates and Business Technical Partners in coordinating, testing, and updating disaster recovery plans for all Tier 1 and Tier 2 applications to make sure things work seamlessly when needed.
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The problems include diagnosing and resolving incidents remotely with functions such as software patching, installing, deinstalling, upgrading, downgrading and hardware repairs, replace, upgrade, install, deinstall.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
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They will be managing the incidents using the incident management, knowledge base, and request fulfillment processes. Overall, they are looking for a candidate to grow within the organization and join the team of 19 service desk employees.
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A brief understanding of Microsoft Suit tools and familiarity with a ticketing system. The candidate will intake tickets and be the first remote support person, they will handle calls from the entire organization which includes all the stores, the distribution centers and end users.
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Hardware provisioning through use of Microsoft Deployment Tools or other imaging processes. Ability to effectively communicate with Tier 2 support issues that require escalation. Diagnoses computer errors and troubleshoot computer software, hardware, and networking issues.
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Then maintaining all entered activity data for timeliness, accuracy, relevancy, escalation, and status. The job responsibilities include but are not limited; providing tiered support for call in, email or chat generated incidents.
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You have a strong background in either Computer Science or Electrical Engineering and extensive Machine Learning (ML) experience, including experience with neural networks (NN) and deep learning algorithms, as well as implementation of these ML/NN concepts in hardware.
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This position is primarily responsible for supporting tier 1 and tier 2 requests involved with asset management, troubleshooting, and maintenance of company's end-user IT hardware and software - HP hardware, Microsoft Windows environment with Active Directory/Azure Active Directory.
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