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The Public Safety Telecommunicator trains in and performs a variety of routine and complex duties required to operate a multi-agency, multi-jurisdiction dispatch and 9-1-1 call center. Within the first year of employment incumbents must obtain: Wyoming Dispatch Basic Certification First Aid/CPR certification Emergency Medical Dispatcher certification.
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A 12-month Civil Service probationary period applies for all Telecommunicators following placement into the Telecommunicator in Training classification. Successful completion of the Public Safety Telecommunicator I training period and demonstrated proficiency in call receiving and operating all dispatch consoles independently.
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MHS is seeking full-time Dispatcher/Telecommunicator (CMT) to join the Central Monitoring team. Prior experience with APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred.
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Hourly rate is increased to $29.2596 upon completion of police dispatch training (about 6-12 months, Public Safety Dispatcher I); and $30.7227 upon completion of fire dispatch training (which usually occurs within the first two years of employment, Public Safety Dispatcher II.
$25.44 - $39.21 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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State and Federal laws and regulations governing public safety dispatch and legal records. telecommunicator role including scheduling (stipend for this additional duty if assigned). Under general supervision, answers and dispatches emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement and emergency service units, and gathers and relays critical information; follows Camp Verde Marshal's Office (CVMO) policies and procedures to assure the safety of officers and the public.
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Typically gained by at least one year of experience as a basic Emergency Medical Technician (EMT); OR successful completion of the Emergency Telecommunicator Course (ETC); OR at least one year of experience as a dispatcher/operator in an emergency dispatch environment; OR at least one year of full-time experience providing customer service in a high-volume call center or similar setting.
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We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part o EMD, Now Hiring, dispatcher, dispatch, voice services, operator, communications, customer service, alarm monitoring, call center, PBX, radio operator, emergency dispatch, 911, 911 operator, security, security communications, security operator.
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Experience providing emergency medical patient care in a pre-hospital setting such as an EMS field provider, Emergency Medical Dispatcher, radio dispatcher, emergency communications operatorORan emergency services responder (EMS, fire, law enforcement, DOT, military)ORexperience providing customer service in a high-volume call center or similar setting.
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Answer all non-emergent and emergent EMS calls for service while collecting important information from the caller, determining the caller's needs and entering the required information into the Computer Aided Dispatch System, and notify other service agencies for action as required.
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Dispatchers must take appropriate actions to coordinate Security, Fire, Haz Mat, and EMS. Dispatcher for any and all emergencies which require non clinical emergency response (combative patients/visitors, fires, vandalism, facility malfunctions, elevator entrapment, facility alarms, panic alarms, door alarms, equipment alarms.
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Emergency Medical Dispatcher certification by the International Academies of Emergency Dispatch preferred. Perform, prepare, support, and/or coordinate routine functions such as unlocking/securing doors for staff/ faculty/ students, fire alarm and sprinkler by-passes/re-enables, fire watches, money escorts, parking infractions, traffic control, and additional routine calls for service.
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Telecommunicator job duties include answering 9-1-1 telephones, transmitting vital information to emergency personnel via the radio, relaying information via the Computer-Aided Dispatch terminal, monitoring fire/burglar alarms, and answering administrative lines serving the police/fire personnel.
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Receives calls on a multi-line phone console and E911 system, gathers necessary information and alerts appropriate responders; answers routine calls for service, questions and other administrative calls; refers to appropriate agency or person as necessary; operates computer systems including A Centralized Computerized Enforcement Service System (ACCESS ), Spillman Computer Aided Dispatch (CAD), Records Management System ( RMS) and Positron Power Phone system.
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Required to dispatch numerous and dissimilar emergency response assets throughout the response area including police, fire apparatus, rescue apparatus, Hazmat units, EMS units Basic Life Support (BLS), Emergency Operations Center (EOC), and supporting resources to include outside firefighting apparatus, outside EMS units, etc.
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The Operator/Dispatcher must determine the nature and location of calls requesting medical, public safety, fire, transporters, environmental services, or other emergency and non-emergency services, then use BIDS documentation log to document, dispatch, track and monitor appropriate response for service.
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