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Raytheon Mechanical Engineering (ME) leads in mechanical hardware design, development and production of missiles, radar, sonar, torpedo and combat system equipment. From the preliminary concept to fielded weapon support, MA&T delivers innovative and robust structural and thermal analysis solutions utilizing methods ranging from classical fundamental and proprietary empirically based techniques, to state of the art finite element methods and commercial computer codes; all complimented and validated by tests executed in a manner to ensure cost effective yet technically balanced solutions hardware on all of the Raytheon projects.
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Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration; Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
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Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, Microsoft 365 office suite (strong Excel work), email, e-learning, intranet and computer navigation.
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HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT● Provide technical support and troubleshooting to network, desktop, and/or systems hardware and software● Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
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A minimum of one-year experience in any of the following: ESRI technologies (ArcGIS Desktop and extensions, ArcGIS Server, ArcObjects), Intergraph, Microstation, personal geodatabases, SharePoint, or AutoCAD. Experience in using Microsoft Windows XP or Windows 10.
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This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Ready to travel 10-20 Miles as per the requirement Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss.
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The Desktop Support Technician installs and configures PC desktops, laptops and printers and troubleshoots network connectivity to ensure continuous system availability to the users in accordance with sound PC support practices.
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Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery.
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Support desktop security practices, implement and maintain security measures within SCCM to protect end user computing devices and data. The Senior End User Computing Engineer will be responsible for providing advanced technical support, managing system administration tasks, analyzing software solutions, and leading end user computing projects.
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Must Have:- Experience providing end user support- Experience troubleshooting extensively in Microsoft Outlook, preforming remote log ins, password resets, active directory, working with a ticketing system- Professional, great customer service, and strong communication skills- Ability to obtain CompTIA A+ certification within 6 months of starting- Ability to work independently with minimal supervision.
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Mobile device management including IOS and Android devices Mac operating system, to support Apple pc users. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Perk & Benefits Flexible Work Arrangement (Rostering System) Experience an array of different IT projects/work cases Be your Own Boss.
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Five or more years supporting a variety of software/hardware products and working in a Microsoft enterprise environment is preferred Knowledge of Helpdesk/Support Ticketing system preferred Knowledge of Microsoft Teams, OneDrive and SharePoint preferred Knowledge of Windows Server preferred Additional Information All your information will be kept confidential according to EEO guidelines.
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RequirementsQualifications: Bachelor’s degree in computer science, Computer Engineering or Equivalent Work ExperienceMinimum 5 years of experience in either IT desktop/network/system support/engineering roles.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, other authorized desktop applications.
Part-timeExpandApply NowActive JobUpdated 4 days ago
system support desktop jobs
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