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All the high-endadministration tasks are secure in their hands, and it is advisable to haveat least an L3 level technician as a team leader in every operation. Time card boxes(Kronos clocks and vendor time clocksinstalls/support.
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The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems.
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Desktop Support or IT Help Desk experience. On-site support - participate in end-user support and problem management for all areas of the IT infrastructure. Asset management - responsible for tracking desktop hardware and software inventory in real-time.
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Providing IT-related information and guidance to all users throughout the Organization, the IT Support Technician will resolve any trouble tickets relating to technical difficulties with hardware and software.
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Seasoned Service Desk / Desktop Technician with VERY strong customer service and communication skills. Desktop / service-side support needs as they arise. Desktop imaging and deployment: end to end, including working directly with end-users to migrate settings, install custom applications and ensure laptop is fully functional.
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Role :- Field Operations Desktop Support Technician. This position is for an experienced technician on the Desktop Support team responsible for partnering with both IT design teams and Level 1 Service Desk to provide support for core infrastructure and desktop technologies standard to operating environment.
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The Senior PC Technician shall provide support for day-to-day operations for SOCOM located at National Capital Region (DC area). Job ID: 2404478 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an immediate opening for a Senior PC Technician.
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For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support member. Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations.
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Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus. Proven experience in a help desk and desktop support role.
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This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department.
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Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve.
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The IT Operations technician should have a background in IT functions as well as desktop and phone troubleshooting skills. Our client is currently seeking an IT Operations Technician to join our IT Operations team.
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Support telephones, including cellular devices. Administer, monitor and maintain corporate desktop. Contact appropriate support resources when necessary. Support hand-held, mobile devices.
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Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Proven work experience as a Desktop Support Engineer or Field services Technical Support Engineer. Provide technical assistance and support for incoming queries and issues related to desktop support, mobile device management and VIP support.
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