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The professional nurse promotes a customer service oriented environment and acts as a change agent to meet the rapidly changing census and needs of all customers-both internal and external.
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Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
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Associate's degree (A.A.) in Finance or Business related field from a two-year college or technical school and one (1) year experience in the areas of annuities, life insurance, long-term care, and/or disability income products or financial services industry or customer service related field preferred.
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Provide outstanding customer service and help everyone feel valued and understood. Are supporters of total body care with a general knowledge of massage and skin care services.
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The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates.
$10 - $14.5 an hourFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The Customer Care Advocate (WAH) is responsible for providing a superior and efficient experience on inbound customer service calls from customers and in-store members of brand partner organizations while adhering to all procedural and regulatory guidelines.
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A free massage, skincare or stretch service each month. Award programs (like Sales Associate of the Year) In-depth product and service training. A caring community that strives to celebrate individuality and share knowledge.
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The Customer Care Advocate (WAH) is responsible for a multitude of inquiries including (but not limited to) Fee Inquiries, Statement Reviews, Credits/Return Calls, Loyalty Rewards Calls, Credit Line inquiries, Dispute intake and authorization requests for credit card products that Alliance Data offers to its customers.
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Answer a variety of inbound customer service calls from customers in the retail environment. Nine months , or more, of customer service experience in retail, food service, hospitality, call center or related experience.
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The Customer Care Department is driven by a talented group of customer experience professionals who take great pride in building customer and brand loyalty through positive customer interactions.
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Customer Care Supervisor. This access enables the W@H associate to connect to information and other resources within Alliance Data. Satellite, DSL, Cellular (i.e. 4G and 5G), Microwave, and other types of connectivity are not permitted for use due to their limited speeds and/or less stable connectivity.
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At a minimum, associates working from home are required to have Cable or Fiber Residential Broadband Internet Service at the following minimum speeds: 25Mbps Download / 5Mbps Upload. Work from home office; Travel to care center site as needed (if applicable.
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Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve customer inquiries through negotiation and education.
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Help grow and retain a client base both in-person and through phone/email outreach. At the Massage Envy Davenport franchise, we support and inspire you to be your best while we work together to help clients feel their best.
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Document interactions and update customer records in company systems. Care Center Operations. Recognize when to leverage resources to resolve customer inquiries. provides market-leading private label, co-brand, general purpose and commercial credit card programs, digital payments and Comenity-branded financial services.
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