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With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
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OVERVIEW:ROLE RESPONSIBILITIES:The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates.
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Prior retail sales experience (or customer-focused experience) preferred. The Lead has a direct impact on both the execution of brand standards as well as the teammate experience.
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Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
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Takes an all-hands-on-deck approach to support the team across the store. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
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Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.
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OVERVIEW:OVERVIEW:The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
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The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Supports building and hiring a strong team by observing in-store interviews and department tours.
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Ability to work extended periods of time (up to 4 hours) standing or walking. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
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At DICK'S Sporting Goods, we believe in how positively sports can change lives. Here are the competencies we expect from our Store leaders:Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality/Decision-Making AbilitiesAction-OrientedEngagement DriverTalent DeveloperEffective Team Building SkillsPlans & AlignsQUALIFICATIONS:Flexible availability - including nights, weekend, and holidays.
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Our Leadership Competencies set the bar of what great people leaders look like. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs.
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Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
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LEADERSHIP TRAITS:Our Leadership Competencies set the bar of what great people leaders look like. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
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Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. They define the behaviors of leaders that can drive the business and build great talent.
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