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Manage three Agency-wide processes; equal employment opportunity (EEO) complaints, alternative dispute resolution (ADR), and anti-harassment crucial to maintaining a model EEO program. Pay close attention to the Major Duties section and the How You Will Be Evaluated section, where you will see the areas upon which an HR Specialist or Subject Matter Expert will evaluate your application and a link for previewing online questions.
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Addressing a wide variety of employee, stakeholder, and client issues to collect and present factual information to aid in resolution of individual complaints and/or compliance reviews and drafting determinations and Letters of Findings; AND.
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Addressing a wide variety of employee, stakeholder, and client issues to collect and present factual information to aid in resolution of complaints and/or compliance reviews and drafting determinations and Letters of Findings; AND.
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Customer Resolution Specialist. Creating effective Complaints Reporting (volumes, classifications, resolution times, linked compensation payments etc) Understanding of external regulations for gas, electricity, water and how these affect how ESPUG handle complaints.
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Provides customer service by using soil testing, crop scouting and other programs, follows up on customer complaints, and seeks a reasonable “win/win” resolution. Normally requires a minimum of an Associate’s Degree in agriculture, marketing, or business, or the equivalent thereof, and 2 years or more of related work experience to demonstrate knowledge of production agriculture.
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As a Subject Matter Expert Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them.
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Provides assistance to management and employees on conflict resolution; researching, reporting and responding to informal and formal complaints; provides advice, preparation and responses to grievance hearings, pre-deprivation meetings, alternative dispute resolution/mediation and EEOC/TCHR complaints.
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Conducts internal investigations, responds to employee complaints in collaboration with site management, and provides a resolution plan to address employee complaints/concerns. The HR Generalist II will leverage the HR specialist team at Headquarters, as needed, to deliver high quality HR services, and help execute the organizations overall HR strategy.
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Crop Specialist - New Century FS - Yankton, SD. i.e. CCA, CCS, CPAg, Commercial Applicator w/applicable categories) Ability and willingness to work extended hours during peak seasons. Follows GROWMARKs Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
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Also, clients may call in for an update on their case or for questions after receiving the resolution letter. Operational and service complaints are on a variety of subject matter. MUST HAVE active FINRA Series 7 License (or was active within last 18-month window so it can be re-activated quickly.
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Facilitates resolution for urgent or irate consumers, including issues escalated by contact center such as injuries, illnesses, foreign material, infestation, allergic reactions, and difficult nutrition questions or complaints.
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Serves as a resource in the investigation and resolution of issues related to customer billing and collection of accounts receivable, including research and analysis of gas, electric, and non-commodity accounts, products, services, and collection activities.
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Demonstrates knowledge of Patient/Resident Rights & Responsibility (Confidentiality, Informed Consent, Code of Ethics, patient Privacy & Security, Advanced Directive/DNR, Resolution of Patient Complaints, Organ/Tissue Donation, Religious/Cultural Needs.
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Handle customer complaints and escalations with professionalism and empathy, while striving to achieve a satisfactory resolution for all parties involved. · Assist customers with order placement, tracking, and resolution of any issues or concerns.
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Responsible for research and resolution of all Better Business Bureau and Attorney General Cases sent to the Association. Responsible for researching and resolving complex membership complaints escalated through the contact centers as well as items sent directly to AARP Leadership.
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resolution specialist complaints jobs
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